Senior Performance Manager

About This Role

Overview The role will be part of a supervisory organization responsible to oversee and assure Operations & Maintenance (O&M) Contractors responsible for the full operation and maintenance of a large, transportation project in the middle east. Our responsibility will be to provide independent operational, technical, commercial, and performance oversight, ensuring regulatory compliance, value for money, and continuous improvement throughout the operations phase.

Your role

• Leads performance monitoring, analysis, and reporting for all project's'operations and maintenance activities.
• Develops, implements, and maintains the performance management framework, including KPIs, targets, data definitions, and governance arrangements.
• Ensures O&M Contractors meet contractual performance requirements related to safety, reliability, punctuality, availability, and customer experience.
• Tracks and analyzes performance deviations, trends, and emerging risks, leading structured root‑cause analysis.
• Leads the development, monitoring, and close‑out of corrective action and performance improvement plans.
• Conducts performance audits and assurance reviews, ensuring data integrity and transparency.
• Prepares regular performance dashboards, reports, and briefings for the client and senior stakeholders.
• Benchmarks network performance against international metro and rail best practice and advises on improvement strategies.

About You

• Bachelor's degree in Engineering, Transport Planning, Data Analytics, Industrial Engineering, or a related discipline
• Minimum 15 years' experience in performance management and analytics within large rail or metro organizations.
• Strong experience in KPI‑based contracts, performance assurance, and continuous improvement frameworks.

Rewards & benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career.

This Includes

• Tax-free salary.
• Comprehensive life insurance coverage.
• Premium medical insurance for you and your dependents.
• Generous annual leave balance.
• Flexible and hybrid work solutions.
• Remote work opportunities outside of country.
• Company gratuity scheme.
• Discretionary bonus program.
• Annual flight contribution.
• Relocation assistance.
• Transportation & housing allowances (available for remote work locations)
• Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.

Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.

About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

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