Senior Operations Officer- Middle Office

About This Role

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Role : Senior Operations Officer

Role Location : Abu Dhabi, UAE

Department : Fund Operations - Middle Office

Employment Type : Permanent, Full Time

Role summary: We are seeking an experienced Middle Office Operations Analyst to join our Fund Operations team. The successful candidate will be responsible for trade lifecycle management, NAV computation, and performance fee oversight across both open-ended and closed-ended fund structures. This role requires deep expertise in multi-asset class settlements and a strong command of industry-standard systems.

Key responsibilities: Trade Settlement & Lifecycle Management

• Execute and oversee trade settlements across equities, fixed income, derivatives, and OTC instruments.
• Manage end-to-end trade lifecycle including trade capture, confirmation, matching, and settlement.
• Coordinate with brokers, custodians, and counterparties to ensure timely and accurate settlement.
• Monitor and resolve trade breaks, fails, and discrepancies in a timely manner.

NAV Calculation & Fund Accounting

• Perform and verify daily/periodic NAV calculations for open-ended and closed-ended fund structures
• Ensure accuracy of pricing, accruals, corporate actions, and income allocations
• Reconcile NAV components with fund administrators and resolve variances
• Calculate performance fees incorporating hurdle rates, high-water mark (HWM) mechanisms
• Produce investor reporting packs and support audit and compliance reviews

Fund Operations & Controls

• Support operational workflows for both open-ended and closed-ended (capital calls, distributions, commitment tracking) fund types
• Maintain and enhance operational procedures, controls, and documentation
• Collaborate with front office, compliance, legal, and technology teams on process improvements
• Coordinate with the Global Service Centre (GSC) on delegated operational tasks, ensuring SLA adherence and quality standards

Client Interaction & Stakeholder Management

• Serve as a key point of contact for internal and external clients on operational queries, trade status, and reporting matters
• Build and maintain strong relationships with fund administrators, custodians, prime brokers, and counterparties
• Handle client onboarding and ongoing service delivery coordination, ensuring timely resolution of queries and escalations
• Independently lead and deliver operational projects such as fund launches, system migrations, and process re-engineering initiatives
• Prepare and present operational updates, MIS reports, and project status to senior management and clients.

Required Skills:

• Minimum 5–8 years of experience in middle office or fund operations within asset management, hedge funds, or private equity
• Demonstrated expertise in both open-ended and closed-ended fund structures
• Strong knowledge of trade settlements across equities, fixed income, derivatives, and OTC instruments
• Proven ability in NAV calculation and reconciliation processes
• Solid understanding of performance fee structures including hurdle rates and high-water marks
• Bachelor’s degree in finance, Accounting, Economics, or a related field
• System and technical skills that are needed: Bloomberg Terminal, CTM (Central Trade Manager), ICE / ICE Link
• System and technical skills that are a nice to have: Calypso, Paxus, eFront

Preferred Qualifications:

• Professional certifications such as CFA, CAIA, or CISI
• Experience with private market fund structures (PE, real estate, infrastructure)
• Advanced proficiency in Excel (VBA/macros) and data tools
• Experience with fund administration oversight and audit coordination

Key Competencies:

• Strong analytical and problem-solving skills with attention to detail
• Ability to work under pressure and meet strict operational deadlines
• Excellent communication and stakeholder management skills
• Proactive mindset with a focus on process improvement and automation
• Team player with the ability to work across functions in a fast-paced environment
• Ability to independently manage and deliver projects end-to-end with minimal supervision
• Strong client-facing skills with the ability to manage relationships and handle sensitive queries professionally

What you will get in return:

• Professional Development (CPD) and Study Guidance programs
• Opportunity to work with a diverse, agile and global team.
• Exposure to all aspects of the business and cross-jurisdiction.
• A genuinely unique opportunity to be part of an expanding large global business + more

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.