Senior Officer – Permits
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Senior Officer Licensing is responsible for the efficient and accurate processing of online licensing, permits and NOC applications within the Licensing Division.
Key Skills for This Role
Full Job Posting
Overview
Senior Officer Licensing is responsible for the efficient and accurate processing of online licensing, permits and NOC applications within the Licensing Division.
This role involves detailed review of applications, document verification, system troubleshooting, data management, and effective communication with both internal and external stakeholders
Application Processing
Conduct thorough reviews of online applications for various ADM service like Marine Facility Licensing, Company Operational Permits, NOCs, and other related services.
Verify the accuracy and completeness of uploaded information and documents.
Identify and address any discrepancies or missing information within applications.
Build strong customer relationships through clear and effective communication regarding application status, requirements, and necessary actions.
Provide exceptional customer service by addressing customer inquiries and concerns promptly and professionally.
Actively listen to customer feedback to identify opportunities for improvement and enhance customer satisfaction.
Communication and Coordination:
Collaborate with internal stakeholders to ensure efficient and timely resolution of customer issues.
Conduct face-to-face meetings or virtual interactions with customers as needed to gather information, address concerns, and build trust.
Work closely with Senior Manager of Licensing and Senior Licensing Specialists to address complex cases or requests, ensuring a seamless customer experience.
System Management
Collaborate with IT support to resolve technical issues affecting both customer and employee portals and other IT requirements.
Maintain a strong understanding of the licensing system and its functionalities.
Data Management
- Accurately enter and update fine/violation information into the designated portal.
- Generate and maintain comprehensive statistics related to Licensing Division services.
Education
al and Technical Qualifications:
High school diploma with Basic computer skills
Language Skills: Fluency in English and Arabic
Years of Experience:
Fresh graduates are encouraged to apply or
High school diploma with a minimum of 3-year experience in a customer-facing or administrative role
Nature of Experience: Willingness to learn about the maritime or licensing field
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Abu Dhabi ports
Director – Asset Financial Alignment
Abu Dhabi, UAE
Lead the strategic integration of financial and non-financial asset management functions across AD Ports Group, ensuring full alignment with fixed asset, inventory, and reliability management standards. Oversees Group wi
Specialist – Stakeholder Engagement
Abu Dhabi, UAE
The Specialist – Stakeholder Engagement & Partnership supports the development and execution of engagement strategies, focusing on managing key stakeholder relationships and partnership initiatives. This role involves co
Fire Fighter
Abu Dhabi, UAE
To respond to emergency calls of any nature and carry out duties as directed by Officer in charge. * Responsibilities: Core Responsibilities: Respond immediately and safely to emergency calls, unforeseen circumstances an
Senior Specialist – Inspection
Abu Dhabi, UAE
The purpose of the Inspection Specialist role is to ensure that all licensed marine activities and facilities comply with regulatory standards through systematic inspections and follow-ups. The role supports operational
Specialist - Fleet Operations
, UAE
Monitors day-to-day marine activities, provides operational support, and resolves issues related to fleet and asset monitoring. * Responsibilities: Core Responsibilities: • Oversee the monitoring of day-to-day vessel and
Senior Manager - Products
, UAE
The purpose of Senior Manager Products is to solve some of the work toughest challenges face by colleagues across BUs; as well as cross-functional, multidisciplinary projects dominating the agenda of our Cluster’s senior
Manager – Tariff Governance
Abu Dhabi, UAE
To lead and direct the Tariff Governance department, overseeing the development, implementation, and management of all tariff policies, processes, and guidelines across AD Ports Group. This role is responsible for establ
Accountant - Accounts Receivable
Abu Dhabi, UAE
The accountant – Accounts Receivable is responsible for executing and supporting end - to - end AR operations for Digital and assigned corporate entities, ensuring accurate invoicing, timely receipt application, clean re
Director – Asset Financial Alignment
Abu Dhabi, UAE
Specialist – Stakeholder Engagement
Abu Dhabi, UAE
Fire Fighter
Abu Dhabi, UAE
Senior Specialist – Inspection
Abu Dhabi, UAE
Specialist - Fleet Operations
, UAE
Senior Manager - Products
, UAE
Manager – Tariff Governance
Abu Dhabi, UAE
Accountant - Accounts Receivable
Abu Dhabi, UAE