Senior Network Engineer- IP

About the role

Location and working style

• Role locations are Ipswich, Birmingham, or London.
• Working style is three days a week in the office and two days from home.

Key responsibilities

• Design, build, test, validate, maintain, monitor, and support network infrastructure.
• Lead complex incidents, technical escalations, and blameless post-incident reviews; turn root-cause findings into reliability and process improvements.
• Automate repetitive tasks, apply SRE practices, and lead governed network changes using automation and CI/CD pipelines.
• Provide 24/7 operational support, including out-of-hours changes and callouts.
• Manage stakeholder expectations, communicate with senior leadership, support colleagues' development, and contribute to recruitment and resource strategy.
• Deliver change execution, network operations support, and assurance for fixed network platforms.

Essential experience

• Extensive hands-on IP networking, switching and routing, and/or firewall experience, including complex live-network troubleshooting.
• Deep incident and change management expertise, with a focus on governance and end-to-end customer outcomes.
• Strong knowledge of network technologies, protocols, and end-to-end service journeys.
• Self-directed technology learning and a track record of helping develop others.
• Juniper, Cisco, Nokia, and Palo Alto experience is highly advantageous, not essential.

Desirable technical skills

• Network automation and IaC tools such as Ansible, Terraform, or Netconf/YANG; SRE practices; Python or another scripting language.
• CI/CD tooling such as GitLab CI or Jenkins; monitoring and observability tools such as ELK, Prometheus, or Grafana.
• Cloud computing, Linux/Unix administration, and experience in high-pressure ISP or large-scale network operations.

Benefits

• Benefits include a 10% on-target annual bonus, private GP access, paid carers leave, family leave, discounted BT and EE products, pension, and holiday purchase.
• Optional benefits include healthcare, dental, and gym memberships.