Senior Manufacturing Support Engineer

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.

The Opportunity Cochlear is looking for a Senior Manufacturing Support Engineer to join the Brisbane Operations team. In this position, you will use your technical expertise to support manufacturing and help achieve key targets in the production environment.

This role is highly visible and involves working with cross-functional teams to address complex manufacturing challenges, improve processes, and enhance yield, quality, and throughput.

Key Responsibilities

Serve as the main technical contact for issues related to yield, quality, and throughput

Analyze and resolve complex production problems, offering solutions beyond standard methods

Lead investigations into manufacturing rejects, determine root causes, and implement corrective actions

Oversee and ensure accurate handling of Non-Conformance Reports (NCRs) and concessions

Maintain compliance with Quality Management Systems and regulatory standards

Identify and implement improvements in safety, quality, and cost across manufacturing lines

Provide technical guidance and mentorship to engineers and junior team members

Work with cross-functional teams to enhance business processes

Develop strong relationships with both internal stakeholders and external suppliers

About You Minimum Requirements

Degree in Engineering (Electrical, Mechanical, Manufacturing, Biomedical, Mechatronics, or related field)

Extensive experience in a manufacturing setting, preferably in a regulated industry

Background working within a Quality Management System

Strong problem-solving skills, especially in manufacturing or process improvement

Ability to influence and communicate effectively with various stakeholder groups

Ideal Experience

Background in the medical device industry and knowledge of GMP

Experience with LEAN manufacturing or continuous improvement methods

Familiarity with manufacturing management systems and process optimization tools

Experience using project management tools and structured problem-solving techniques

What Makes This Opportunity Unique

Chance to provide technical expertise in a vital manufacturing environment

Significant exposure to senior stakeholders in engineering, quality, and supply chain

Opportunity to work with a variety of technologies and manufacturing processes

Play a key part in driving performance and meeting Cochlear’s business goals

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

#CochlearCareers

How we recognise your contribution

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at Cochlear, visit www.cochlearcareers.com