Senior Facilities Coordinator
Role Overview
Coordinate daily facilities operations, building maintenance, contractor site safety and workplace services across Cochlear Sydney sites.
Support the Facilities Manager and act as the primary day-to-day operational escalation point for the Site Manufacturing Director.
Permanent full-time role based at the Macquarie University and Lane Cove sites.
Key Skills for This Role
Full Job Posting
Opportunity
Coordinate daily facilities operations, building maintenance, contractor site safety and workplace services across Cochlear Sydney sites.
Support the Facilities Manager and act as the primary day-to-day operational escalation point for the Site Manufacturing Director.
Permanent full-time role based at the Macquarie University and Lane Cove sites.
Facilities operations and projects
- Oversee planned and reactive maintenance, ensuring compliance with safety and site quality standards.
- Coordinate workstation changes, minor office reconfigurations and operational setup needs.
- Act as daily escalation point for building services, contractor access and maintenance inquiries.
- Participate in the 24/7 on-call roster for critical alarms, faults and emergencies.
- Oversee contractors during servicing, repairs and minor works and verify work to specification.
- Track vendor SLA compliance, lead contractor coordination meetings and maintain shared records.
- Support major building projects to meet time and budget targets.
- Conduct inspections and safety walks; record hazards in the risk-management tool.
- Identify cost-saving opportunities in routine facilities spending.
Contractor safety and technical leadership
- Verify SWMS, JSA, Permit to Work forms and site inductions before contractor work begins.
- Serve as a technical lead and senior operational contact for facilities, complex troubleshooting, contractor oversight and site safety.
Required qualifications and experience
- Extensive facilities-management experience in a commercial, industrial or manufacturing environment, with technical-lead, site-contact or senior-mentor experience.
- Tertiary or recognized trade qualification relevant to facilities management, mechanical/electrical services or building operations.
- Strong understanding of BMS, CMMS platforms such as Corevision or SAP, SWMS, JSA, PTW and contractor safety compliance.
- Proven analytical and technical troubleshooting and vendor-management skills; able to serve as an operational escalation point.
- Excellent written and verbal communication, cross-functional collaboration and stakeholder-management skills.
Ideal experience
- Biomedical, pharmaceutical, medical-device or other regulated manufacturing experience involving GMP and cleanroom standards is ideal.
- Tenant/client-side facilities operations experience is ideal.
- Advanced BMS fault diagnostics and automated access-control administration capability is ideal.
Why join Cochlear
- The role offers exposure to business stakeholders, including Manufacturing Directors, Manufacturing Engineering and WHS.
- The coordinator will support capital works, facility upgrades and expanding services as production lines come online.
- The role offers development in cleanroom environments, QMS compliance and site operational leadership.
- Cochlear describes its work as purpose-led and focused on helping people with hearing loss.
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