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Senior Manager, Salesforce Platform Architecture & Development

Canadian Cancer Society
Ottawa, CAN
Full-time
Mid-Senior
Hybrid
CAD 104,000–114,000,
Discovered 1 weeks ago
Salesforce architectureSalesforce Sales Cloud, Service Cloud, Experience Cloud, and Marketing CloudApexLightning Web ComponentsSalesforce FlowsSOQL

Full Job Posting

Role and work model

The Canadian Cancer Society is hiring one Senior Manager for its Salesforce platform architecture and development function.

The role is part of the Salesforce Solutions and CRM Strategy team and uses a hybrid work model.

Listed work locations include Toronto, Vancouver, Ottawa, Calgary, Halifax, St. John's, Kelowna, Prince George, Montreal, and Quebec City.

Architecture, AI, and operations

  • Own the Salesforce platform vision and roadmap across Sales, Service, Experience, and Marketing Clouds and custom applications.
  • Lead AI implementation and integration to improve performance, automate processes, and drive innovation.
  • Modernize the platform, promote best practices, and ensure scalability, extensibility, and maintainability across multiple clouds and orgs.
  • Oversee incidents, performance tuning, environments, releases, monitoring, logging, alerting, and solutions supporting fundraising and volunteer management.

Release management and governance

  • Guide CI/CD pipelines, deployment strategies, automation, release quality, and documentation with Release Management, QA, and DevOps teams.
  • Manage sandboxes, development/test/production orgs, data refresh cycles, and deployment processes.
  • Define platform governance for security, development standards, access controls, and environments; support privacy, regulatory compliance, and audit readiness.
  • Optimize Salesforce license use and cost-efficiency.

Leadership and collaboration

  • Lead and mentor Salesforce engineers and administrators, including senior developers and business analysts, and foster a collaborative, innovative team culture.
  • Align platform capabilities with business needs and advise senior leadership on Salesforce initiatives.
  • Work with Engineering, Security, Product, Sales, Marketing, Customer Experience, and other stakeholders to understand requirements, share project updates, and address concerns.

Qualifications

  • At least five years of hands-on Salesforce architecture, development, and operations experience across major clouds and custom applications.
  • At least three years leading and mentoring technical Salesforce team members.
  • Advanced expertise in Apex, Lightning Web Components, Flows, and SOQL; experience managing complex, integrated, high-volume Salesforce environments.
  • Strong DevOps and CI/CD experience, including deployment automation; Copado and GitHub are named tools.
  • Hands-on experience troubleshooting and fixing release-pipeline issues is a must.
  • Experience integrating AI, supporting release management and deployment strategies, and managing environments, sandboxes, data refresh cycles, and multiple orgs.
  • Experience defining and enforcing access controls, security standards, and platform governance; strong communication and stakeholder-advisory skills.
  • French/English bilingualism is highly preferred, and French is an asset; French is required for roles based in Quebec.

Salary band

  • The posting lists salary band 7 at CAD 104,000–114,000, without stating a pay cadence.

Benefits

  • The organization describes benefits including paid parental leave, family sick time, and health insurance.

Application

  • The posting requests a resume, cover letter, and salary expectations by October 21, 2026.

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