{bc}
Apply
oracle

Senior Manager - Retail, Max, Jeddah, KSA

Fitness First
Jeddah, KSA
Full-time
Senior · 5+ years experience
Onsite
Discovered 3 weeks ago

Full Job Posting

Qualifications

  • Minimum Gradate Good retail experience managing team, geography and online.
  • Arabic – able to communicate (KSA/Oman) English- Advance high (Read, write, and speak)
  • Minimum 5 years of regional management experience and 3 years of Store operations experience.

Responsibilities

  • Sales Focus
  • Responsible for Territory/Regional sales targets, gross and net profit.
  • Plan and implement regional initiatives to drive sales, by use of shukran data, monitoring and increasing ATV, UPT and conversions and executing focused trade marketing activities in stores.
  • Plan and implement multi-channel concept retail strategy in the region/territory.
  • Increase ecommerce channel business contribution in the region/territory.
  • Monitor and drive productivity through optimizing returns per square feet & sales per employee benchmarks. Monitor productivity targets and use retail benchmark to maximize return.
  • Regularly gathers market and competitor information about the products, prices, locations, offers and promotion. Share the information with concept and regional teams to assist in improving concept offering.
  • Ensure concept standards, guidelines are implemented in stores and meet audit and concept requirements.
  • Organize the design, modification, refurbishment or closure of stores in accordance with the Concept development plans and standards.
  • Category & Inventory Management
  • Responsible for category management in the territory/region.
  • Ensure the right product mix per store in the region/territory. Use store business intelligence report.
  • Understanding of pricing, promotions and manage markdowns / discounting for the territory / region and take necessary actions to deliver targets.
  • Know the trends in the market and provide regular update to concept buying team.
  • Ensure newness in the store – target 50% fresh inventory in every store
  • Replenishment of product – make initial allocation, min max, reduce store return by 50%
  • Manages and builds on the assortment (product mix) in the store.
  • Regularly connects with the concept planning teams to manage allocations as per business requirements
  • Manages and ensures 100% stock availability across all stores
  • Customer Focus
  • Ensure store manager and staff in store are trained to provide excellent customer experience. Monitor and make sure that the staff are delivering promised customer experience.
  • Plans and manages to deliver excellent customer service from entrance to checkout.
  • Builds a culture where Store managers emotionally serve and personally engage with high spending customers in every store as per the concept or territory guidelines.
  • Manages and increases the Shukran enrollment & conversions. Target top 30% top Shukran customers
  • Ensure stores layout and merchandize meet concept standards and provide right customer experience.
  • Monitor NPS & MSN scores and have plans to improvise and meet concept benchmarks.
  • People Focus
  • Embed the value behaviors and build a strong culture of trust and engagement in the region/territory.
  • Responsible to coach and support Area Managers/Store manages to perform and grow in the organization.
  • Engage and motivate the team in stores across the region/territory, conduct townhalls & listen to feedback.
  • Drive and implement the group, concept, regional/territory engagement activities in stores.
  • Participate in store engagement events.
  • Ensure fair and transparent performance and talent review process in implemented.
  • Proactive engage and retain high potential talent. Implement recognition and reward programs.
  • Reduce attrition and build succession to grow talent from within. Responsible to develop successors
  • Plan and implement localization agenda as per local regulations.
  • Responsible for manning, productivity targets. Look for continuous improvements.
  • Operation Focus
  • Plan and implementation the VM and marketing guidelines as per concept requirements.
  • Regularly look for opportunities to improve, innovate and optimize store operations.
  • Meet safety and security requirements as per local legislations and company standards.
  • Comply with local regulations and meet business standards.
  • Ensure smooth store, business operations in the region. Work closely with regional teams

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Fitness First

F & B Associate_Food & Beverage_Bur Dubai All Day Dining Service Citymax Hotels_HOSP - Bur Dubai - Dubai, UAE_Citymax Hotels

, UAE

Discovered TodayFull-time

Lifeguard_Health & Safety_Burjuman Center Fitness First UAE_HOSP - Burjuman - Dubai, UAE_Fitness First

Dubai, UAE

Discovered TodayFull-time

Manager_E-Commerce_Omni Channel Concept.Home Centre.UAE_JAFZA_Home Centre

, UAE

Discovered 3 days agoFull-time

Manager - Area Retail

, UAE

Discovered 3 days agoFull-time

Manager_Buying_Buying Furniture Concept.Home Centre.UAE_JAFZA_Home Centre

Dubai, UAE

Discovered 3 days agoFull-time

Personal Trainer_Fitness_Bay Gate Fitness First UAE_HOSP - Business Bay - Dubai, UAE_Fitness First

Dubai, UAE

Discovered 4 days agoFull-time

Personal Trainer_Fitness_Deira City Centre Fitness First UAE_HOSP - Deira City Centre - Dubai, UAE_Fitness First

Dubai, UAE

Discovered 4 days agoFull-time

FOH - Reception_Front of House_Bawabat Mall Fitness First UAE_HOSP - Centrepoint Bawabat, Al Sharq Mall - Abu Dhabi, UAE_Fitness First

Abu Dhabi, UAE

Discovered 4 days agoFull-time