Senior Manager - Retail Delivery

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Senior Manager - Retail Delivery

Senior Manager – Retail Delivery

Key Accountabilities

• Lead the planning and execution of retail development projects to ensure delivery within approved timelines, budgets, and quality standards.
• Coordinate with design, leasing, and commercial teams to align project delivery with tenant requirements and leasing strategies, ensuring optimized retail mix and occupancy readiness.
• Manage consultants, contractors, and suppliers to ensure adherence to contractual obligations, specifications, and project milestones.
• Oversee the review and approval of design drawings, shop drawings, and material submittals to ensure compliance with project standards and retail functionality.
• Drive value engineering initiatives to optimize project costs without compromising quality, functionality, or brand positioning.
• Monitor project progress through regular reporting and site inspections to identify risks and implement corrective actions for timely completion.
• Ensure compliance with local authority regulations, health & safety standards, and statutory approvals to achieve smooth project execution and handover.
• Facilitate tenant coordination and fit-out processes to ensure timely store openings and seamless integration into the mall environment.
• Control project budgets and cash flow forecasts to ensure financial discipline and alignment with approved business plans.
• Implement project governance frameworks, policies, and procedures to enhance operational efficiency and risk mitigation.
• Support asset management and operations teams during project handover to ensure smooth transition and operational readiness.
• Engage stakeholders, including senior management, investors, and partners, through regular updates to ensure transparency and alignment.

Educational Qualifications

• Must have a Bachelor’s Degree in Civil Engineering, Architecture, Construction Management, or a related field (mandatory).
• Master’s Degree in Project Management or Business Administration (preferred).
• Professional certifications such as PMP (Project Management Professional), MRICS, or equivalent is highly preferred.
• Relevant certifications in health & safety (e.g., NEBOSH) are an advantage.

Work Experience

• Must have a minimum of 12–15 years of experience in real estate development and construction with at least 5 years in a leadership role managing retail, mall, or mixed-use developments.
• Must have proven experience in delivering large-scale retail projects (shopping malls, retail centers, lifestyle destinations) in the UAE or GCC region.
• Must have a strong exposure to tenant coordination, retail fitouts, and leasing integration.
• Should have demonstrated experience in managing end-to-end project lifecycle from concept to handover.

Skills required

• Strong knowledge of retail development lifecycle and mall operations requirements.
• Expertise in project management methodologies, budgeting, and cost control.
• Familiarity with UAE regulatory frameworks, authority approvals, and compliance standards.
• Ability to review and interpret technical drawings and specifications.
• Strong leadership and team management skills.
• Excellent stakeholder management and communication abilities.
• Strategic thinking with strong commercial acumen.
• Problem-solving mindset with proactive risk management capabilities.
• High attention to detail and quality orientation.
• Proficiency in project management software (e.g., Primavera P6, MS Project).
• Strong working knowledge of MS Office Suite.
• Familiarity with ERP systems and reporting tools is an advantage.