Senior Manager Process Re-Engineering

What will you do?

Must-Have:

• 5+ years of experience in process engineering, business transformation, or operations management in a large enterprise or financial services environment
• Deep expertise in process design, value stream analysis, Lean/continuous improvement methodologies, and process optimization
• Demonstrated experience leading large-scale transformation programs from strategy through execution and value realization
• Strong understanding of AI, RPA, automation technologies, and their application to business process transformation
• Proven ability to develop rigorous business cases with financial modeling, ROI analysis, and risk assessment
• Excellent analytical, problem-solving, and critical thinking skills with ability to work with complex operational data
• Demonstrated ability to lead cross-functional teams, influence senior stakeholders, and drive business improvements without formal authority; proven track record of leading with influence in matrix environments
• Strong communication skills (written and oral) with ability to communicate complex concepts to diverse audiences
• Proficiency with data analysis tools, process mapping software (e.g., Lucidchart), Excel, PowerPoint, and enterprise collaboration platforms
• Proven results orientation with a demonstrated track record of driving measurable business outcomes and accountability for delivering enterprise impact
• Experience working on large IT projects and managing complex technology integration; ability to partner effectively with IT/Enterprise Architecture teams on transformation delivery

Nice-to-Have:

• Advanced Degree in Industrial Engineering, Business, Innovation or related field
• Advanced Knowledge of financial services processes and banking operations
• Experience in banking operations, transaction processing
• Experience with emerging technologies (GenAI, AI Agents, workflow automation) and digital transformation
• Experience leading agile squads or cross-functional teams using iterative delivery methodologies
• What’s in it for you?
• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• Leaders committed to your growth through coaching and meaningful opportunities.
• Visible impact on enterprise-critical and regulatory initiatives.
• Dynamic, collaborative, high-performing team culture.
• Challenging work with the chance to innovate and build lasting solutions.
• A purpose-driven environment focused on helping clients and communities thrive.
• #LI-POST
• Job Skills
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• Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
• Our Employment Opportunities
• At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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• RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.