Senior Manager, Pricing & Regulatory

Role overview

Location and working model

• The role may be based in Birmingham, Bristol or London.
• BT's 3-together, 2-wherever model requires three days each week at the contractual location and allows two flexible days.

Key responsibilities

• Lead pricing and regulatory initiatives while balancing commercial value, customer outcomes, fairness and compliance.
• Own the annual price-change programme, including strategy, communications, compliance, governance and performance optimisation.
• Develop pricing strategies across products, brands and customer segments, including household strategies and customer pricing differentials.
• Lead changes to pricing terms and conditions and social tariffs, and address emerging regulatory requirements.
• Improve commercial performance, retention and customer value through pricing optimisation.
• Work across Product, Commercial, Finance, Legal, Regulatory, Operations and Marketing.
• Advise senior stakeholders on pricing trade-offs, regulatory risk, customer impacts and fairness.
• Lead and develop the specialist team, set priorities and build capability.

Essential experience and skills

• Significant experience leading pricing and regulatory activity in telecommunications or another complex regulated industry.
• Strong commercial and financial acumen, including complex data interpretation, business cases and recommendations.
• Proven team leadership and ability to influence senior stakeholders across commercial, legal, regulatory and corporate functions.

Desirable experience

• Telecommunications pricing and the UK regulatory environment.
• Annual price-change programmes or other complex pricing initiatives.
• Regulatory frameworks and customer fairness requirements in regulated consumer markets.
• Pricing strategies across multiple brands, products or customer groups.
• Leading teams through organisational or business transformation.

Advertised salary

• Salary is described as competitive; no specific amount or pay cadence is stated.