Senior Manager - Maintenance Operations Control and Aircraft Health Management

General Information

Qatar-Doha

Description

About the Role

• You will provide strategic leadership and operational oversight of the Maintenance Operations Control Center (MOCC), ensuring safe, compliant, and commercially optimized maintenance operations across a large-scale global fleet.
• This role plays a critical part in maximizing dispatch reliability, minimizing operational disruptions, and driving proactive, data-driven maintenance through real-time control, advanced aircraft health monitoring, and predictive analytics—all in compliance with QCAA/EASA Part-145 and company standards. **Key Responsibilities** **Strategic Leadership*** Define and execute MOCC strategy for a fleet of \~300 aircraft across multiple types.
• Build scalable processes, governance, and digital capabilities.
• Partner cross-functionally (Engineering, Reliability, Planning, Supply Chain, IOC) to optimize performance.
• Lead continuous improvement to enhance reliability and reduce unscheduled events.
• **Operational Oversight*** Ensure full compliance with regulatory and company requirements.
• Maintain real-time visibility of fleet technical status and risk exposure.
• Protect schedule integrity through effective coordination with IOC and operations teams.
• Identify and manage technical risks, with clear escalation and recovery strategies.
• **Analytics & Performance*** Develop dashboards delivering real-time fleet performance insights.
• Apply predictive analytics to identify risks and drive proactive interventions.
• Translate data into action through reporting, defect prioritization, and continuous improvement.
• **AOG & Disruption Management*** Lead global AOG response and recovery efforts.
• Deliver rapid, data-driven solutions to minimize disruption and commercial impact.
• Drive root-cause improvements and communicate clearly with senior leadership.
• **Digital Transformation*** Advance MOCC digital capabilities, including health monitoring and predictive systems.
• Enhance decision-making through real-time data, automation, and analytics.
• Deliver measurable improvements in reliability, cost, and operational efficiency.
• **Aircraft Health & Maintenance Optimization*** Lead predictive and condition-based maintenance strategies.
• Integrate real-time health data into planning and operations.
• Optimize preventive and opportunistic maintenance to maximize aircraft availability.
• **Leadership & People*** Lead and develop a high-performing 24/7 MOCC team.
• Build organizational capability through talent development and succession planning.
• Align team objectives with business priorities and drive a culture of excellence.
• Be part of an extraordinary story
• Your skills.
• Your imagination.
• Your ambition.
• Here, there are no boundaries to your potential and the impact you can make.
• You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
• You have the chance to be a part of our future and build the life you want while being part of an international community.
• Our best is here and still to come.
• To us, impossible is only a challenge.
• Join us as we dare to achieve what’s never been done before.
• Together, everything is possible.

About You

• You are an accomplished maintenance operations leader with deep technical knowledge, strong commercial awareness, and the ability to make sound decisions in a fast-paced, high-pressure environment.
• You bring a track record of leading teams, improving fleet reliability, and using data and technology to deliver safer, smarter maintenance outcomes.
• Bachelor’s degree or equivalent, with significant experience in aircraft maintenance, maintenance control, or airline engineering operations.
• At least 10 years of relevant experience, including leadership responsibility within a maintenance or operational support environment.
• Strong understanding of airworthiness, maintenance compliance, and airline operational requirements, ideally within QCAA/EASA-regulated environments.
• Proven ability to lead teams, manage stakeholders, and make high-quality decisions that balance safety, compliance, operational continuity, and commercial impact.
• Experience with aircraft health monitoring, reliability analysis, predictive maintenance, or digital maintenance systems will be highly advantageous.
• Experience leading or supporting systems integration and adaptation initiatives, with project management expertise and advanced working knowledge of AMOS systems to drive operational efficiency.
• An aircraft maintenance license and prior exposure to multi-fleet, 24/7 airline operations would be an added advantage.
• Strong leadership skills with the ability to promote collaboration, engage cross-functional stakeholders, and inspire high-performing teams.
• Effective communication skills with the ability to lead operational meetings, facilitate discussions, and demonstrate strong decision-making capabilities.
• Proven ability to innovate and transform the MOC into a modern, efficient, and performance-driven function.
• Strong analytical capability with the ability to drive data-led decisions, utilising tools such as Power BI to develop insightful dashboards that enhance visibility and performance.

About Qatar Airways Group