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Senior Manager, Demand Generation

Questrade Financial Group
Toronto, CAN
Full-time
Senior
Hybrid
$150,000–$170,000
Discovered 3 days ago
Demand generationLifecycle marketingCustomer onboarding and activationCross-sell marketingMulti-channel campaign managementEmail and lifecycle messaging

Full Job Posting

About the role

The Senior Manager, Demand Generation works in the Engagement Marketing department and reports to the Director, Engagement Marketing.

The role leads end-to-end strategy, planning, execution, and optimization of campaigns for onboarding, activation, cross-sell, and customer value.

The position balances strategic planning and analytical work, with cross-functional collaboration and measurable activation, adoption, and ROI targets.

This posting is for an existing vacancy.

Responsibilities

  • Own onboarding and cross-sell strategy through integrated email, lifecycle messaging, in-app, and content campaigns.
  • Design, launch, and optimize promotions and incentives; define eligibility and success criteria with Product and Compliance and measure incremental impact.
  • Manage lead scoring and routing to identify high-value prospects and transition them to Sales.
  • Collaborate across Product, marketing, Analytics, Content, and Creative teams to develop high-converting assets and integrated experiences.
  • Improve the martech stack, lead scoring, database segmentation, and automated nurture tracks with the marketing technology team.
  • Analyze onboarding funnels, cross-sell, product adoption, campaign impact, and cost per activated customer; use ROI metrics to adjust strategies.
  • Mentor specialists and coordinators, and align demand generation targets with senior leadership.
  • Report on campaign health, performance dashboards, activation, and cross-sell contributions.

Required qualifications

  • Bachelor’s degree in Marketing, Business Administration, Communications, or a related field, or equivalent practical business experience.
  • 5–7 years of experience in lifecycle marketing, customer engagement, or growth marketing, including onboarding, cross-sell, or promotion programs.
  • Experience mentoring or guiding junior team members, or coordinating work across a project pod.
  • Hands-on campaign and architecture experience with marketing automation and engagement platforms, such as Braze, and CRM and analytics systems, such as Salesforce and Amplitude.
  • Track record managing full-funnel marketing metrics, attribution modeling, and continuous campaign ROI evaluation.

Preferred qualifications

  • Financial services, fintech, or highly regulated technology-driven consumer experience is preferred.
  • Experience in agile sprint environments, cross-functional pods, or matrixed digital workspaces is preferred.

Compensation

  • The stated base salary range is $150,000–$170,000; no pay cadence is specified.
  • The posting describes a competitive incentive program for full-time permanent roles.

Work arrangement

  • QFG describes its workplace as hybrid, with at least three days in the office.

Employee benefits

  • Benefits include health and wellbeing resources, paid vacation and personal and sick days, career development, and opportunities to contribute to community causes.

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