Senior Manager – Communication

Overview

Key Responsibilities

• Lead the development and execution of Noatum Ports’ corporate communications strategy, ensuring full alignment with Noatum Ports and AD Ports Group guidelines across all markets.
• Oversee and coordinate external communications activities, including media relations, press releases, and corporate announcements, ensuring accuracy, consistency, and reputational integrity.
• Manage and govern digital communication channels, including website content and social media, to ensure consistent messaging, brand compliance, and strong corporate visibility.
• Develop, maintain, and regularly review corporate marketing and commercial materials to ensure alignment with approved brand identity and business positioning.
• Establish and enforce communication policies, procedures, and content approval workflows to ensure consistency, governance, and compliance across all terminals.
• Coordinate closely with terminal communication focal points to ensure unified messaging, timely content delivery, and alignment with corporate priorities.
• Lead internal communications initiatives, including leadership messaging, employee engagement campaigns, and the PortCast internal newsletter.
• Design, implement, and maintain crisis communication frameworks and protocols, ensuring organizational preparedness and coordinated response across regions.
• Support key corporate events, exhibitions, campaigns, and sponsorships by providing integrated communication planning and delivery.
• Provide strategic communication support to business objectives through integrated marketing and corporate communication initiatives.

People Management Responsibilities

• Provide functional leadership and guidance to MarCom focal points across all Noatum Ports terminals, ensuring alignment with corporate communication standards and priorities.
• Coach and support terminal communication representatives to enhance content quality, brand compliance, and consistency across markets.
• Coordinate and facilitate regular alignment sessions and knowledge‑sharing forums to build communication capability and best‑practice adoption across regions.
• Set clear expectations, timelines, and quality benchmarks for communication inputs received from terminals and stakeholders.
• Act as a central point of coordination for cross‑functional communication initiatives, fostering collaboration between internal teams, regional terminals, and Group Communications.
• Support capability development by identifying skills gaps and recommending training, tools, or guidance to strengthen communication effectiveness across the network.

Strategic Responsibilities

• Develop Noatum Ports' corporate communication governance framework, including policies, procedures, and content approval workflows.
• Lead the design and rollout of the Crisis Communication Protocol to ensure organizational readiness across all international regions and terminals.
• Provide strategic communication counsel to senior leadership on messaging, positioning, and stakeholder engagement.
• Monitor global communication best practices and recommend innovations to continuously enhance Noatum Ports' communication effectiveness.

Knowledge & Skills

• Bachelor’s degree or associate Degree (two-year post-secondary qualification) in Communication, Journalism, Public Relations, Marketing, Business Administration, Visual Communication Design, Graphic Design, or a related field.
• A master’s degree or relevant postgraduate qualification in Communications, Corporate Communications, Marketing, Media Studies, or related disciplines is an advantage.
• Equivalent international qualifications (e.g., Higher National Diploma, Foundation Degree, or short cycle higher education) will be considered, supported by relevant professional experience.
• Professional certifications, specialized training, or continuous learning programmes in areas such as corporate communications, media relations, crisis communication, digital communications, branding, or strategic marketing are considered an advantage.

Language Skills

• Excellent command of English (written and verbal) — mandatory.
• Years of Experience:
• Minimum 8–12 years of experience in corporate communications, media relations, or public relations, with at least 3 years in a senior communication role.
• Nature of Experience:
• Proven experience in developing and executing corporate communication strategies for international organizations.
• Strong skills in press release writing, media liaison, and content quality assurance.
• Experience managing internal communications and developing employee engagement content.
• Background in crisis communication planning and protocol development is highly desirable.
• Experience in the ports, logistics, maritime, or infrastructure sector is an advantage.
• Excellent writing, editing, storytelling, and stakeholder engagement skills.
• Manage media relations and secure press coverage aligned to corporate messaging.
• Oversee external agency relationships for PR and communication services.
• Coordinate communication deliverables for global events, exhibitions, and sponsorships.
• Build and maintain strong relationships with stakeholders in line with AD Ports Group values.