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Senior Manager, Commercial Program Management

Hugel Aesthetics
Irvine, USA
Full-time
Mid · 7+ years experience
Onsite
Discovered 1 weeks ago
CommunicationNegotiation

Full Job Posting

What You’ll Do

  • Program & Project Leadership
  • Lead cross-functional programs — commerce platform implementation and other commercial enablement projects — from initiation through go-live and adoption.
  • Own program governance across scope, timeline, budget, risk, and change management for multiple concurrent initiatives working closely with project leads for respective areas.
  • Facilitate key milestone and go/no-go decisions with key stakeholders, keeping projects on schedule and within budget.
  • Track and report on ROI for commercial technology investments, and validate business cases at each major decision point.
  • Go-to-Market & Cross-Functional Alignment
  • Align program delivery across all commercial and supporting workstreams — including Sales, Marketing, Quality, and Medical Affairs — so initiatives land consistently across the business.
  • Partner with workstream leaders to identify dependencies, sequence milestones, and resolve cross-functional roadblocks.
  • Ensure systems, processes, and training are GTM-ready to support the organization's full direct sales organization.
  • ERP / CRM Requirements & Implementation
  • Lead requirements gathering, solution design, and implementation of integration between ERP and CRM platforms.
  • Partner with IT, Sales, Marketing, Quality, Medical Affairs, Finance, and Operations to translate business needs into system requirements and process design.
  • Oversee user acceptance testing, training, and change management to drive successful adoption across the commercial organization.
  • Vendor & Cross-Functional Coordination
  • Lead the RFP process and vendor selection for major commercial technology and program investments.
  • Manage relationships and performance across multiple technology vendors and implementation service providers.
  • Coordinate cross-functional teams and external partners to keep delivery aligned across concurrent workstreams.
  • Hold vendors accountable to contracts, scope, and timelines, and escalate and resolve delivery risks as they arise.
  • Commercial Enablement
  • Lead additional commercial enablement projects that improve productivity, data quality, and go-to-market effectiveness.
  • Build scalable processes, documentation, and governance to support the broader commercial organization as it grows.
  • What We Are Looking For

Required Qualifications

  • Bachelor's degree in Business, Information Systems, or a related field; MBA a plus.
  • 7-10+ years of experience in program/project management, business systems, or commercial operations, including hands-on ERP and/or CRM implementation experience.
  • Proven track record managing complex, cross-functional programs and multiple vendors or service providers simultaneously, including RFP and vendor selection processes.
  • Strong understanding of the commercial ecosystem — sales, marketing, customer operations, and the systems that support them.
  • Experience with long-range sales planning and forecasting.
  • Experience aligning cross-functional workstreams — such as Sales, Marketing, Quality, and Medical Affairs — to support go-to-market execution.
  • Project management certification (PMP or equivalent) preferred.
  • Skills & Attributes:
  • Exceptional written and verbal communication skills, with the ability to translate complex or technical concepts for varied audiences.
  • Strong analytical and problem-solving abilities.
  • Flexible and adaptable, comfortable operating amid ambiguity and shifting priorities.
  • Results-oriented, with a consistent record of delivering projects on time and within budget.
  • Skilled at managing ROI and facilitating key milestone and decision-making conversations with stakeholders.
  • Strong vendor management and negotiation skills.
  • Demonstrated ability to lead through influence across a matrixed organization, without relying on direct authority.
  • Compensation
  • The most likely base pay range for this position is $160,000 - $190,000 per year. Several factors, such as experience, tenure, skills, and particular business needs, will determine an individual’s exact level of compensation. Base salary is only one element of employee compensation at Hugel Aesthetics. The total compensation could include base salary, bonuses, and equity awards

Preferred Qualifications

  • Bachelor's degree in Business, Information Systems, or a related field; MBA a plus.
  • Project management certification (PMP or equivalent) preferred.

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