Senior Manager, Commercial Excellence
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Key skills for this role
About the Role
Bristol Myers Squibb is seeking a Senior Manager, Commercial Excellence based in Riyadh to drive field force effectiveness, performance management, and commercial excellence initiatives across Saudi Arabia and Gulf Countries.
Key Skills for This Role
Responsibilities
- Lead establishment and implementation of KPIs to enhance productivity and effectiveness across diverse market segments
- Conduct in depth analysis of customer and field force data to generate actionable insights
- Oversee CRM platform, ensuring visibility of performance metrics
- Collaborate with sales, marketing, and IT teams to optimize CRM strategies
- Foster effective territory management and resource allocation through comprehensive market assessments
- Design, implement, and manage performance driven incentive schemes
- Define and execute AI strategy for Commercial Excellence
- Lead development and execution of comprehensive training covering product knowledge and Customer Engagement Model
- Collaborate with Franchise Leads, Marketing, Medical Affairs, and Market Access teams to ensure strategic alignment
- Oversee preparation and uploading of MCCP and other field planning data within InterAct
Requirements
- Bachelor’s Degree or equivalent in a Pharmaceutical / Medical field
- MBA is preferable
- 5+ years of pharmaceutical industry experience in similar role
- Strong business understanding and marketplace knowledge
- Demonstrated ability to build and maintain strong relationships with key internal and external stakeholders
- Strong project management, analytical and forecasting skills
- Effective presentation and communication skills with ability to influence decisions in senior management
- Excellent working knowledge of MS Office & AI Tools
- Excellent command of oral and written English and Arabic
Full Job Posting
Working with Us
- Bristol Myers Squibb offers challenging, meaningful, and life changing work.
- The company recognizes the importance of balance and flexibility.
Role Overview
- The Senior Manager Commercial Excellence is a pivotal strategic leader responsible for driving the effectiveness, productivity, and operational excellence of the field force team across KSA and Gulf Countries.
- This role focuses on optimizing field strategies, developing robust performance management systems, and implementing commercial excellence initiatives.
Key Responsibilities
- KPI Development: Lead establishment and implementation of KPIs.
- Performance Analysis: Conduct in depth analysis of customer and field force data.
- CRM Oversight: Oversee CRM platform.
- Collaboration: Partner with sales, marketing, and IT teams.
- Territory Management: Foster effective territory management.
- Incentive Schemes: Design, implement, and manage incentive schemes.
- AI Strategy: Define and execute AI strategy for Commercial Excellence.
- Learning & Capability Development: Lead training program design.
- Cross Functional Collaboration: Collaborate with Franchise Leads, Marketing, Medical Affairs, and Market Access teams.
- InterAct Platform Management: Oversee preparation and uploading of MCCP and other field planning data.
Degree Requirements
- Bachelor’s Degree or equivalent in a Pharmaceutical / Medical field. MBA is Preferrable.
Experience Requirements
- 5+ years of pharmaceutical industry experience in similar role.
- Strong business understanding and marketplace knowledge.
- Demonstrated ability to build and maintain strong relationships.
- Strong project management, analytical and forecasting skills.
- Effective presentation and communication skills.
- Excellent working knowledge of MS Office & AI Tools.
- Excellent command of oral and written English and Arabic.
On site Protocol
- Site essential roles require 100% of shifts onsite at your assigned facility.
- Site by design roles may be eligible for a hybrid work model with at least 50% onsite.
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