Senior Manager Business Analysis

The Senior Manager Business Analysis

Key Responsibilities

• Manage the process of gathering and analyzing operational and technical requirements from internal and external stakeholders.
• Lead the preparation of Business Requirements Documents

(BRDs)

• and document business needs and technical requirements.
• Develop current operational processes, identify gaps, and propose possible improvements to enhance efficiency.
• Mapping high-complexity workflows and translating intricate operational requirements into precise, comprehensive diagrams using industry standards like BPMN 2.0.
• Manage all digital requests, including new developments and required modifications to existing systems.
• Coordinate with technical teams to ensure the development of digital solutions that are compatible with business needs.
• Oversee the preparation of a traceability matrix to ensure all business requirements are covered in the designed digital solutions.
• Coordinate team efforts in documenting screen designs, UX/UI (User Experience/User Interface), and technical specifications.
• Oversee the execution of digital solution testing to verify the accuracy of implementation and compliance with operational requirements.
• Follow up on the implementation of requirements throughout the project lifecycle to ensure the achievement of operational objectives.
• Follow up on user feedback and provide required modifications before the solution deployment.
• Manage the prioritization of business requirements based on strategic plans and stakeholder needs.
• Coordinate with other departments such as Policies, Cybersecurity, and Data Management to ensure the integration of digital solutions.
• Coordinate with internal and external stakeholders, including departments, government and private entities, suppliers, and consultants.
• Prepare periodic reports on the operational performance of digital services and analyze usage data to improve user experience.
• Establish methodologies and tools for developing digital services and processes.
• Perform any other duties, responsibilities, or tasks assigned by the direct manager within the scope of expertise and capabilities to serve the business interest.

Skills and Qualifications

• Bachelor's degree in Information Technology, Engineering, or Computer Science is preferred.
• 7years' work experience in full systems development (SDLC/PDLC).
• Proven ability to troubleshoot and resolve complex problems.
• Strong data gathering and analysis skills.
• Very strong written and verbal Arabic and English communication skills.
• Detail oriented.
• Advanced research and market study skills.

• Advanced Presentation Skills

• Skills in using (AI) applications.
• Experience in Project Management Tools, like: JIRA