Senior Manager, Benefits

Role overview

Strategy and vendor management

• Develop benefits strategy and use benchmarking and market analysis to inform plan design, funding, and policy.
• Partner on benefits branding and employee- and candidate-facing materials.
• Manage vendor relationships and performance, lead RFPs and selection, and negotiate contracts.
• Coordinate governance activities for the retirement plan oversight body, including meetings, materials, records, and minutes.

Compliance and team oversight

• Monitor regulations and advise leadership on compliance risks, plan implications, and mitigation; report insights from benefits data and processes.
• Manage and coach the benefits administrator and part-time coordinator, set priorities, and review work for accuracy and compliance.
• Resolve complex eligibility, claims, or vendor escalations; maintain documentation and process guides.
• Support automation and evaluate HRIS and benefits platform tools, workflows, and enhancements.

Programs and service

• Direct project management and communications for Open Enrollment, flu shot clinics, and regulatory updates.
• Recommend and plan wellness events such as flu shot clinics and financial seminars.
• Ensure the team's support is responsive, accessible, knowledgeable, and empathetic.

Experience and qualifications

• Requires 8+ years in benefits management across strategy or plan design and hands-on program administration.
• Requires benefits or related experience at a mid- to large-sized employer and ability to develop strategy using benchmarking and plan design.
• Requires working knowledge of benefits compliance, regulatory requirements, risk mitigation, administration systems, file feeds, and integrations.
• Requires analytical, problem-solving, project management, communication, and stakeholder-management skills.
• A bachelor's degree is required; a master's degree is preferred.
• CEBS, CBP, or SHRM designations and prior benefits brokerage experience are a plus.

Compensation

• Salary is USD 125,000–135,000 yearly.

Workplace

• The position is classified as remote and tied to the employer's New York, NY office.
• Employment is subject to New York State tax withholding under applicable regulations.