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P2P Systems Administrator

Macmillan Publishers
Remote, USA
Full-time
Mid · 3–5 years experience
Remote
USD 60000-70000 yearly / year
Discovered 2 weeks ago
XflowConcurTipaltiSAP

Full Job Posting

System Administration & Maintenance

Serve as the primary administrator for our P2P technology stack, including Xflow, Concur, and Tipalti platforms

Manage user provisioning, role assignments, and approval authority hierarchies across all platforms, ensuring appropriate access controls and compliance with segregation of duties (SOD) requirements

Monitor system health, batch processes, and data synchronization between integrated platforms and our SAP core system

Troubleshoot system errors, workflow bottlenecks, and integration failures; serve as the first point of contact for escalations and coordinate with software vendors for technical support

Ensure compliance with company controls and policies by maintaining proper segregation of duties, access controls, and comprehensive audit logs across all P2P systems; support internal and external compliance audits

System Integration & Implementation Support

Support technical setup, configuration, and testing for new P2P software applications, module expansions, and platform upgrades

Assist with User Acceptance Testing (UAT) planning and execution, including test case development and regression testing

Partner with Central IT and Enterprise Architecture teams to ensure all implementations meet company security standards and data governance protocols

Create and maintain technical documentation, including system architecture diagrams, standard operating procedures (SOPs), and troubleshooting guides

Process Optimization & Continuous Improvement

Partner with Accounts Payable, Travel & Expense, and Procurement leadership to understand business requirements and recommend technical solutions

Support the standardization of master data across platforms, including vendor master maintenance, GL coding structures, and cost center alignment

Identify process inefficiencies and recommend system configuration enhancements to improve workflow automation and reduce manual intervention

Participate in continuous improvement initiatives that enhance system reliability, user experience, and operational efficiency

What You'll Bring

Associate's degree or higher preferred

3-5 years of experience in finance systems administration, ERP support, or related technical operations role

Hands-on experience administering enterprise software platforms (ERP, procurement, expense management, or payment systems)

Strong problem-solving skills with ability to troubleshoot technical issues independently and escalate appropriately

Excellent written and verbal communication skills; ability to explain technical concepts to non-technical stakeholders

Demonstrated attention to detail and commitment to data accuracy and compliance

Proficiency with Windows and/or Linux operating systems

Ability to work with structured data, SQL databases, and system logs

Preferred Qualifications

Experience with SAP or similar enterprise resource planning (ERP) systems

Experience administering workflow automation or business process management (BPM) software

Familiarity with Procure-to-Pay (P2P) systems such as Ariba, Xflow, Concur, or Tipalti

Experience with API integrations or data synchronization between multiple systems

Knowledge of SOD compliance, audit logging, and RBAC (role-based access control) concepts

Experience supporting User Acceptance Testing (UAT) or system implementations

Certification in relevant systems administration or IT fundamentals

Understanding of accounts payable, procurement, or finance operations

What We're Looking For

A self-starter who takes ownership of technical issues and sees them through to resolution

Someone comfortable learning new systems quickly and adapting to a fast-paced operations environment

A collaborative team player who communicates effectively with both technical and business stakeholders

An individual who values accuracy, follows documented procedures, and maintains strong audit trails

Someone with a growth mindset who is eager to deepen technical and domain expertise

Salary range

  • $ 60,000 - $70,000
  • FSLA status: Non-exempt
  • This position is classified as remote but is tied to our New York, NY office located at 120 Broadway. Employment is subject to New York State tax withholding under applicable regulations.
  • Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats.
  • U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children’s Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur.
  • Macmillan is proud to be an equal opportunity employer consistently striving to foster a culture where everyone belongs. We welcome applicants of all backgrounds and identities. Qualified applicants are evaluated without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background or any other characteristic protected by federal, state, or local law. We prohibit discrimination of any kind and will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law.

Requirements

  • Associate's degree or higher preferred
  • 3-5 years of experience in finance systems administration, ERP support, or related technical operations role
  • Hands-on experience administering enterprise software platforms (ERP, procurement, expense management, or payment systems)
  • Strong problem-solving skills with ability to troubleshoot technical issues independently and escalate appropriately
  • Excellent written and verbal communication skills; ability to explain technical concepts to non-technical stakeholders
  • Demonstrated attention to detail and commitment to data accuracy and compliance
  • Proficiency with Windows and/or Linux operating systems
  • Ability to work with structured data, SQL databases, and system logs
  • Experience with SAP or similar enterprise resource planning (ERP) systems
  • Experience administering workflow automation or business process management (BPM) software
  • Familiarity with Procure-to-Pay (P2P) systems such as Ariba, Xflow, Concur, or Tipalti
  • Experience with API integrations or data synchronization between multiple systems
  • Knowledge of SOD compliance, audit logging, and RBAC (role-based access control) concepts
  • Experience supporting User Acceptance Testing (UAT) or system implementations
  • Certification in relevant systems administration or IT fundamentals
  • Understanding of accounts payable, procurement, or finance operations
  • A self-starter who takes ownership of technical issues and sees them through to resolution
  • Someone comfortable learning new systems quickly and adapting to a fast-paced operations environment
  • A collaborative team player who communicates effectively with both technical and business stakeholders
  • An individual who values accuracy, follows documented procedures, and maintains strong audit trails
  • Someone with a growth mindset who is eager to deepen technical and domain expertise

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