Senior Manager, Automation Solutions

Role overview

Role responsibilities

• Manage automation initiatives across low- to mid-sized portfolios within assigned business lines, targeting timely delivery and measurable outcomes.
• Coordinate with technical teams and business stakeholders to identify opportunities, set priorities, and clarify expected outcomes.
• Act as a liaison between business units and technical teams and align work with enterprise automation strategy.
• Guide cross-functional squads that include developers, testers, and analysts; support onboarding, training, and development.
• Monitor KPIs, document outcomes and benefit realization, and report to Integration Solutions and senior leadership.

Delivery and leadership capabilities

• The role requires automation delivery knowledge covering opportunity identification, prioritization, implementation, and benefit realization.
• Candidates need team coordination, stakeholder management, communication, presentation, analytical, problem-solving, coaching, and leadership capabilities.
• Knowledge of technology security, risk, compliance, and governance is required; awareness of emerging technologies and automation tools is expected.

Qualifications

• Experience supporting automation, technology, or process improvement delivery in a complex business environment.
• Ability to manage multiple initiatives, priorities, and stakeholders and translate business needs into clear delivery requirements.
• Experience with KPI tracking, outcome documentation, and performance and value reporting.
• Post-secondary education in business, technology, engineering, or a related discipline, or equivalent practical experience.
• Financial services experience and familiarity with Agile delivery methods are considered assets.

Rewards and development

• The employer describes professional development opportunities, annual bonus, flexible vacation, personal and sick days, and comprehensive benefits starting on the first day.
• The organization highlights inclusion, employee resource groups, and accessibility accommodations.

Location

• The posting lists Toronto, Ontario, Canada as the location.

About the team