Director and Head of Operations Engineering
Role Overview
The Director, Operations Engineering leads strategy, architecture, engineering execution, platform resiliency, and technology innovation for the Bank’s Operations Technology ecosystem.
The role leads a global organization of engineering leaders, architects, and software engineers serving Middle Office, Back Office Operations, and Control Functions.
Key Skills for This Role
Full Job Posting
Role overview
The Director, Operations Engineering leads strategy, architecture, engineering execution, platform resiliency, and technology innovation for the Bank’s Operations Technology ecosystem.
The role leads a global organization of engineering leaders, architects, and software engineers serving Middle Office, Back Office Operations, and Control Functions.
Leadership and delivery
- Define and execute a multi-year Operations Engineering strategy and target-state architecture aligned with Global Markets objectives.
- Lead modernization of proprietary and vendor platforms, driving cloud adoption, platform engineering, automation, AI enablement, and operational resiliency.
- Provide executive leadership for architecture, software engineering, platform engineering, SRE, and production engineering.
- Account for availability, performance, scalability, security, and resilience of mission-critical Operations platforms.
- Drive engineering excellence through Agile, DevSecOps, CI/CD, automated testing, observability, and software craftsmanship.
- Partner with Operations to deliver trading capabilities and business growth.
- Lead engineering investment planning, workforce strategy, vendor management, and financial accountability.
- Establish KPI-driven governance, reliability metrics, and executive reporting.
- Serve as senior technology authority for Operations architecture, trading platforms, market connectivity, risk systems, and operational workflows.
- Maintain cybersecurity, audit, regulatory, and operational risk controls.
- Build and mentor global engineering leadership teams; represent Operations Engineering in executive and governance forums.
Qualifications
- 15+ years of Capital Markets technology experience.
- 10+ years leading global engineering organizations.
- Deep expertise in Capital Market Operations and workflows, with extensive Operations platform experience.
- Strong knowledge of distributed systems, low-latency architecture, cloud, and platform engineering.
- Proven record delivering large-scale engineering transformations.
- Strong program management, stakeholder management, and executive communication skills.
- Experience with modern software engineering, cloud, architecture, and DevSecOps practices.
- Ability to operate in an agile, delivery-focused model while managing multiple priorities.
Risk and culture expectations
Apply the Bank’s risk appetite, values, and controls to operational, compliance, AML/ATF, sanctions, and conduct risks.
Champion customer focus, high performance, inclusion, coaching, succession planning, and team development.
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