Senior Machine Learning Engineer - NLP (Bangalore/Noida Location)
Role Overview
Develop high-impact AI-driven enterprise applications for contact-center stakeholders.
Build data-driven machine learning solutions using NLP, LLMs, and production AI engineering.
Key Skills for This Role
Full Job Posting
Role Overview
Develop high-impact AI-driven enterprise applications for contact-center stakeholders.
Build data-driven machine learning solutions using NLP, LLMs, and production AI engineering.
What You Will Do
- Solve NLP problems involving voice agents, agentic applications, text classification, entity extraction, and summarization.
- Integrate and upgrade AI solutions with cross-functional product teams.
- Optimize machine learning models for performance, scalability, and efficiency.
- Implement and evaluate agent reasoning, planning, and memory modules.
- Build, deploy, own, monitor, and continually improve scalable production NLP pipelines.
- Define evaluation metrics and benchmarks, and apply state-of-the-art model architectures and inference optimizations.
Required Qualifications
- B.Tech, M.Tech, or PhD in computer science, mathematics, or a related field from a tier-1 engineering institute.
- 3+ years of industry experience in machine learning and NLP.
- Strong Python and PyTorch coding skills, with familiarity with Transformers and LangChain or LangGraph.
- Practical experience across NLP tasks such as classification, entity tagging, retrieval, question answering, generation, or clustering.
- Hands-on transformer language-model experience, LLM training knowledge, inference optimization, GPU familiarity, and production deployment experience.
- Experience deploying ML and deep learning models using REST APIs, Docker, and Kubernetes.
- Strong data structures, algorithms, and problem-solving skills.
Preferred and Bonus Skills
- Cloud platform and ML service knowledge across AWS, Azure, or GCP is desirable.
- Multimodal model knowledge and real-time streaming tools or architectures such as Kafka and Pub/Sub are a plus.
- Bonus experience includes open-source LLMs, vector search, RAG, prompt engineering, vector databases, retrieval pipelines, and AI side projects or GitHub contributions.
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