Senior ITS Consultant

Description

Role Overview

Contract Mobilization & Transition

• Support the client team in the rollout and management of the new ITS Work Order contract during the initial transition period.
• Coordinate with internal and external stakeholders to ensure seamless mobilization and operational handover.
• Facilitate communication between the client and contractors to ensure timely resolution of issues and adherence to contract requirements.

Performance Management & Compliance

• Assist in the implementation of the Operations and Maintenance Plan (OMP), ensuring alignment with contract deliverables and Service Level Agreements (SLAs).
• Monitor and report on the performance of ITS assets and services, ensuring compliance with performance targets and KPIs.
• Support the development and execution of the Infrastructure Improvement Plan (IIP) and Capital Improvement Works (CI Works).

Client Advisory & Capacity Building

• Train and coach the clients ITS Engineers on performance-based contract management and operational best practices.
• Provide strategic advice to senior management on contract implementation, SLA negotiation, and technical document approvals.
• Develop operational guidelines, processes, and procedures aligned with the ITS scope of work and Road Management Centre (RMC) operations.

Data & Reporting

• Analyze operational data to identify trends, performance gaps, and improvement opportunities.
• Develop dashboards, reports, and presentations to communicate findings and support decision-making.
• Promote program achievements through internal and external communication materials.

Key Experience Requirements

• Implementation and performance monitoring of ITS infrastructure under performance-based O&M or PPP contracts.
• Operational support for Road Management or Traffic Management Centres, including SLA compliance and performance reporting.
• Development and review of technical documentation, including scopes of work, SLAs, and O&M plans.
• Application of emerging ITS technologies (e.g., AI, CAV, V2X, cloud-hosted platforms) to improve network performance and operational efficiency.
• Familiarity with large-scale data environments and analytics to support ITS performance tracking.
• Exposure to both local ITS environments (e.g., GCC or Qatar-based projects) and international best practices.

Education and Experience Requirements

• Bachelors degree or a Masters degree in Engineering or a related field from a Western country is a MUST.
• More than 10 years of post-graduate professional experience, with a strong focus on ITS implementation and performance-based O&M contracts.
• Minimum of 9 years of post-graduate professional experience with a Masters degree from a Western country will be considered.
• Advanced proficiency in MS Excel and MS PowerPoint is essential.
• Experience with data analysis, reporting, and visualization tools is highly desirable.
• Familiarity with contract performance monitoring tools and methodologies is an advantage.

Your Capabilities and Credentials

• Proven ability to advise clients on the implementation of performance-based ITS contracts.
• Strong understanding of ITS field devices, their integration with control centers, and their role in network performance.
• Experience coaching and mentoring client teams in contract management and innovation adoption.
• Excellent analytical skills with the ability to interpret data and translate insights into actionable recommendations.
• Strong communication skills, including the ability to prepare and deliver presentations, reports, and technical documentation.
• Proficiency in tools such as MS Excel, PowerPoint, Visio, and SharePoint; experience with data visualization and reporting tools is an asset.
• Ability to manage multiple priorities in a fast-paced, client-facing environment.
• Comfortable working in multicultural teams and building strong relationships with stakeholders.
• Prior experience with innovation programs, pilot schemes, or testbed environments is highly desirable.
• Fluency in English is required; Arabic language skills are a plus.