Senior IT Project Manager- Capacity Planning

Position Summary

Responsibilities

• Lead execution of the ITIL Capacity Management process, including forecasting, modeling, and performance analysis.
• Direct and coordinate the work of the Capacity Planning team.
• Develop project scope, schedules, staffing plans, communication plans, and work assignments.
• Oversee development of the Hill CEDC Capacity Plan and quarterly capacity reports.
• Ensure capacity planning activities support hosting sustainment, modernization, onboarding, and production operational support.
• Track project performance, risks, dependencies, and schedule adherence.
• Provide project updates, milestone reporting, and inputs for the Monthly Status Report.
• Support CPM responsibilities and participate in required Government meetings.
• Clearly and effectively communicate with CPM, SMEs, teams, functional leads, and Government stakeholders.
• Ensure capacity documentation, models, and reports are accurate, complete, and audit-ready.
• Oversee or mentor less senior capacity planning staff as required.

Minimum Qualifications, Knowledge, Skills, and Abilities

• Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or related field, or equivalent professional experience.
• 5+ years of experience in IT project management or technical project coordination.
• Experience leading IT infrastructure, modernization, or data center projects.
• Experience managing cross-functional technical teams in enterprise IT environments.
• Understanding of Agile project management methodologies.
• Advanced computer skills and understanding of operating systems, network administration, and service desk operations.
• Ability to interpret technical instructions and documentation related to IT systems and infrastructure.
• Strong project management, leadership, and communication skills.
• Active Secret clearance.
• U.S. citizenship required.

Required Certifications

• Certified Scrum Master (CSM) - Scrum Alliance.
• Professional Scrum Master (PSM) - Scrum.org.
• Only one of the listed certifications is required.

Preferred Qualifications

• Experience with ITIL Capacity Management or enterprise forecasting.
• ITIL Foundation or ITIL Managing Professional certification.
• Experience supporting DoD data center operations or federal IT programs.

Working Conditions / Environment / Physical Demands

• Position is performed on site at Hill AFB, Utah, in a secure professional environment.
• Standard Monday-Friday schedule with occasional evening or weekend work to meet project deadlines.
• Core duty hours: Monday-Friday, 0600-1800 MST.
• Work involves extensive computer and secure network use, including prolonged periods of sitting and screen time.
• Requires independent work with minimal supervision, as well as collaboration with cross-functional teams, subcontractors, and Government stakeholders.
• Occasional travel may be required for customer meetings, training, or program reviews.

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