Senior Inside Sales Representative - Northeast

Essential Functions and Responsibilities

• Meet and/or surpass sales targets for instrument sales, sequencing consumables, and related services at the time of new capital purchase(s) and through the lifetime of the instrument
• Manage the customer sales process through phone, e-mail, web/remote conferencing, and limited on-site visits to promote and further develop Element business
• Work with other commercial teams to prospect and qualify sales leads from a wide variety of sources, to identify the owner of these qualified opportunities, and to route these in Salesforce to the appropriate sales lead
• Achieve and/or exceed all sales and leads targets assigned by commercial leadership
• Effectively manage all inbound/outbound communication with customers
• This includes but is not limited to: lead qualification from events, marketing campaigns and prospecting customer lists; coordinating with internal resources (field sales, field application scientists, product management, commercial leadership) to address customer questions and objections; identifying potential upsell/cross-sell opportunities, and driving increased instrument utilization through the life of the product
• Establish and maintain a strong, positive, and productive relationship with customers and individuals within the organization
• Maintain the Salesforce CRM database for accurate lead qualification, funnel management and forecasting in a timely and complete manner, while maximizing productivity during key selling time
• Achieve daily customer phone contact objectives to deliver sales presentations to address customer’s research needs and increase opportunities and sales

Education and Experience

Physical Requirements

• Frequently moves boxes weighing up to 20 pounds
• Must be flexible in working hours as this position may require customer support during non-regular business hours

Location

• Northeast – Boston, New York or Philadelphia are preferred

Travel

Job Type

Base Compensation Pay Range

• $107,000 - $117,000
• In addition to base compensation noted above, you will be eligible for stock options, sales commission, no cost health insurance plans, 401k with company match, and flexible paid time off.
• Please note: Base compensation will depend on multiple factors, including geographic location, qualifications, and experience.
• We foster an environment such that all people are afforded the freedom to pursue their passions without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.