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Senior Implementation Consultant

BillingPlatform
GBR
Full-time
Senior · 6+ years experience
Onsite
GBP 100000-120000 / year
Discovered 1 weeks ago
netsuitesql

Full Job Posting

Responsibilities

  • Customer Engagement & Business Analysis
  • Lead client-facing sessions (onsite and remote) to gather, validate, and refine business requirements.
  • Drive business process redesign conversations, aligning with industry best practices and BillingPlatform standards.
  • Document current and future state business process flows, ensuring traceability to requirements and system design.
  • Solution Design & Configuration
  • Translate business requirements into system design, configuration, and workflows within BillingPlatform.
  • Perform application configuration, testing, and evaluation to ensure quality, consistency, and compliance.
  • Identify system gaps and work with stakeholders to recommend solutions or product enhancements.
  • Support or advise on data migration activities, including data mapping and validation.
  • Collaboration & Delivery Assurance
  • Partner with Project Managers to ensure scope, schedule, and deliverables are achieved.
  • Collaborate with Solution Architects, Consultants, and offshore configuration teams to ensure cohesive delivery.
  • Escalate and resolve risks, issues, or design challenges, working cross-functionally with Product and Engineering as needed.
  • Act as a trusted advisor to clients, providing billing expertise, demonstrating best practices, and ensuring solutions align with long-term adoption goals.
  • Enablement & Adoption
  • Deliver tailored training to client users and administrators.
  • Lead system demonstrations and user acceptance testing (UAT) sessions.
  • Promote change management by helping clients adopt new processes and capabilities effectively.

Qualifications

  • 6+ years of experience in Business Systems, IT, or Consulting, ideally within the Quote-to-Cash and Billing ecosystem (e.g. Zuora, Maxio, Stripe Billing, NetSuite, Dynamics CRM, Salesforce, Apttus).
  • Strong functional expertise in billing, invoicing, monetisation, and revenue recognition processes.
  • Hands-on experience implementing SaaS solutions with a strong business analysis and configuration component.
  • Excellent problem-solving, troubleshooting, and analytical skills.
  • Bachelor’s degree in Computer Science, Engineering, Business, or related field (or equivalent experience).
  • Working knowledge of SQL, REST APIs, and integration patterns (e.g. ERP, CRM, tax, payment gateways), with familiarity with reporting tools and cloud integration methods.
  • Outstanding interpersonal and communication skills, with the ability to engage both technical and non-technical stakeholders.
  • Highly organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
  • Self-motivated and independent, with a proven ability to quickly learn new processes and technologies.
  • Ability to travel up to 25% to support customer engagements.
  • Strong negotiation and conflict resolution skills, with the ability to manage competing priorities and drive decisions.

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