Senior HR Officer
Role Overview
Support the HR Head in delivering HR functions and initiatives aligned with the organisation’s HR and Development Strategy.
Focus on end-to-end recruitment and retention, alongside training and development, HR operations, performance management, and continuous process improvement.
Key Skills for This Role
Full Job Posting
Job purpose
Support the HR Head in delivering HR functions and initiatives aligned with the organisation’s HR and Development Strategy.
Focus on end-to-end recruitment and retention, alongside training and development, HR operations, performance management, and continuous process improvement.
Main accountabilities
- Manage recruitment and selection from sourcing and screening through interviews, offers, and onboarding.
- Manage HR administration and leave processes, ensuring accuracy, consistency, and compliance with procedures.
- Coordinate training and development initiatives to support employee growth and performance.
- Implement HR policies, processes, procedures, and systems across the organisation.
- Manage HR transactions, reporting, employee records, employment contracts, and related documentation.
- Support HR system implementation, maintenance, and process improvement.
- Analyse workforce data and report metrics including staff turnover and attendance.
- Recommend improvements to HR policies, procedures, systems, and practices.
- Maintain effective relationships across the organisation to support responsive HR service delivery.
Job specification
- Diploma or degree in Human Resource Management or a related discipline.
- Minimum 9–10 years of relevant HR experience.
- Education-sector experience is advantageous.
- Strong end-to-end recruitment experience, with exposure to performance management and employee development.
- Able to build credibility and relationships, manage senior stakeholder expectations, and work collaboratively while taking ownership.
- Strong organisation, multitasking, prioritisation, accuracy, and attention to detail.
- Proactive, able to use sound judgement, manage pressure professionally, and meet tight deadlines.
- Excellent interpersonal, written, and verbal communication skills.
- Good reporting and Microsoft Excel skills; proficient in Microsoft Office and relevant computer applications.
- Able to work effectively with diverse cultural backgrounds.
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