Senior Guest Relations Executive - Orizonta - Food and Beverage - Jumeirah Marsa Al Arab
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About the Role
About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 29 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa.
Key Skills for This Role
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About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 29 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa.
In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences.
Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.
About Jumeirah Marsa Al Ar
- abNestled at the tip of a peninsula at the heart of Dubai’s most exclusive private beach, Jumeirah Marsa Al Arab is the city’s newest luxury lifestyle destination featuring a resort, exclusive residences, an 82 -berth superyacht marina, a state -of-the -art spa and fitness centre and a wide range of curated dining experiences. With its avant -garde superyacht inspired design, Jumeirah Marsa Al Arab completes the nautical trilogy alongside the wave -shaped Jumeirah Beach Hotel and the iconic sail -inspired Jumeirah Burj Al Ara
- b.
- About the
- JobThe main duties and responsibilities of this role inclu
- de:
- Ensure the hostess desk or door is always manned to provide all guests with a friendly and prompt welcome upon arri
- val.Schedule dining reservations and arrange parties or special services according to Restaurant Reservations SOP, ensuring efficient coordinat
- ion.Use the F&B Enquiry/Booking checklist to handle restaurant enquiries and bookings professionally and in accordance with standa
- rds.Greet guests warmly, escort them to tables, match their pace, and present menus promptly after seating. Share guest names with relevant service staff immediat
- ely.Act as an escort for VIP and regular guests/residents, providing personalized attention and maintaining knowledge of their preferences, allergies, and special reque
- sts.
About
- You The ideal candidate for this position will have the following experience and qualificat
- ions:2–3 years of experience in hospitality, ideally within an international hotel or luxury service enviro
- nmentRole expected to start from September on
- wardsStrong interpersonal and communication skills, with the ability to engage confidently with diverse g
- uestsDetail-oriented with a proactive approach to anticipating and responding to guest
- needsWell-presented, professional, and able to maintain composure in a fast-paced, high-pressure enviro
- n
- ment About the Ben
- efitsAt Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow.
- Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional develop
- ment.
Benefits In
- clude:Supportive and inclusive work envir
- onmentAccess to Learning & Development programmes and clear career pa
- thwaysOpportunities for internal mobility within our global n
- etworkColleague discounts on food, beverage, and hotel stays wor
- ldwideCompany -provided shared accommo
- dationComprehensive healthcare and life insurance co
- veragePaid annual leave and flight from your home c
- ountryPerformance -based incentives tailored to you
- r roleCompetitive tax -free salary paid in UAE Dirhams
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