Senior Executive
About the Role
Site Reliability Engineer (SRE) Shift Coverage: 06:00 AM – 03:00 PM or 03:00 PM – 12:00 AM Experience: 3-5 years Location: Pune (Hybrid) Preferrable or All EXL Location
Full Job Posting
Responsibilities
- Roles & Responsibilities
- Develop, maintain, and modify Terraform code for AWS infrastructure and services.
- Build and support CI/CD pipelines using Jenkins and AWS CodePipeline.
- Manage application and infrastructure deployments across environments.
- Provide L2 production support, including monitoring, incident management, troubleshooting, and root cause analysis.
- Resolve production issues and make required code changes in supporting services.
- Monitor application and infrastructure health using CloudWatch, Dynatrace, and Splunk.
- Support the hybrid deployment model where applications run on AWS while execution remains on the Mastercard side.
- Provide support during the assigned shift to cover Vancouver and US business hours.
Qualifications
- Bachelorette Degree in IT/Computer Engineering or similar field with 3 to 5 years of relevant experience.
About EXL
EXL is a global data and AI company that provides analytics, digital operations, and industry-specific services to enterprises in insurance, healthcare, banking, retail, media, and energy.
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