Senior Engineer- Rail Network Permits & Services

Job Purpose

Strategy

• Implement railway protection policies and procedures in compliance with applicable laws, regulations, and approved technical standards of the Rail Agency.
• Capture lessons learned and participate in the review and update of regulations, procedures, and manuals related to railway protection zones.
• Contribute to the development of electronic systems and procedures related to permit issuance and the improvement of related operational efficiency.
• Define key performance indicators (KPIs), monitor and analyze service levels, and drive continuous improvement.

Operations

• Review and issue No Objection Certificates (NOCs) within existing and future railway protection zones for authorities, contractors, and consultants in accordance with the approved procedures within RTA.
• Coordinate with the railway operator and internal departments during the review of relevant NOC applications to ensure the safety of railway infrastructure.
• Review utility diversion requests within railway protection zones (including proposals, designs, and execution), and continuously monitor planned service activities and projects that may impact railway infrastructure.
• Review and approve Right-of-Way (ROW) permits and coordinate with relevant authorities to ensure compliance with safety and infrastructure protection requirements, verifying there is no conflict with current or future railway facilities.
• Review plot unfreezing requests for plots affected by and located within existing railway protection zones, in coordination with Dubai Municipality and development authorities, ensuring compliance with Rail Agency requirements.
• Coordinate with the Rail Projects Planning and Development Department to review unfreezing requests for lands affected by future railway corridors.
• Continuously coordinate with relevant service authorities to support the issuance of NOCs required for the agency projects.

Product / Process Improvement

• Maintain a log of observations and improvement actions, conduct relevant studies, and propose initiatives to enhance operations.
• Follow up on the requirements of the utility coordination team, project managers, consultants, and contractors, and maintain regular coordination to achieve project objectives.
• Maintain direct communication with customers or through the Customer Happiness Center to respond to inquiries related to NOC issuance.
• Coordinate with developers and stakeholders regarding connections to train stations to ensure compliance with Rail Agency requirements.
• Support other departments within the Rail Agency in all assigned activities as instructed.

Physical Working Conditions

• Conduct regular site visits to ongoing projects within railway protection zones and report any observations or concerns.

Education

Experience