Manager | Bus & Marine Systems Support | UAE Nationals Only

Job Purpose

Strategy

• Lead portfolio management and formulate long-term strategies for the development, maintenance, sustainability, and budget optimization of all technical systems supporting bus and marine operations across the full ecosystem.
• Lead system architecture and design engineering direction, defining priorities and digital integration frameworks to ensure interoperability, scalability, and future readiness across platforms such as AVM, EVD, TVM/TOM/TUM, and RTPI.
• Establish performance objectives and KPIs for system uptime, data accuracy, and service reliability in alignment with RTA’s smart mobility roadmap.
• Lead strategic partnerships, stakeholder engagement management, and SLAs with vendors and technology providers, ensuring service delivery excellence, alignment with standards, and future-ready capabilities.
• Drive continuous improvement and innovation initiatives, leveraging artificial intelligence, advanced analytics, benchmarking, and emerging technology trends to optimize operations and enhance passenger experience.
• Ensure data governance, cybersecurity, risk management, and operational compliance across all technical systems, with strategic oversight of budget planning and resource allocation.

Operations

• Oversee operation of bus and marine transport systems, ensuring reliability and real-time availability of operational data.
• Supervise maintenance planning, fault detection, and troubleshooting activities for smart transport devices and control systems.
• Manage integration and information accuracy of automated fare collection and passenger information systems.
• Coordinate with finance and operations teams for the collection and reconciliation of Nol card revenues from purchase and recharge machines.
• Lead service delivery management by monitoring and evaluating system performance across the operations ecosystem, generating reports and recommending corrective and preventive actions to ensure continuous improvement.

Product / Process Improvement

• Develop and continuously update maintenance and inspection procedures for all transport technology systems.
• Promote process innovation and digital transformation by introducing IoT-enabled monitoring, artificial intelligence for predictive operations, advanced analytics, and automated reporting tools to optimize service delivery.
• Lead technical knowledge sharing, upskilling programs, and system audits to enhance team capabilities and ensure compliance with operational standards.

Key Requirements

Education

• :
• Bachelor’s or Master’s degree in Electrical Engineering, Transport Systems, or Information Technology

Experience

Technical Competencies

• Cyber Security and IT Governance

• Data Management Systems

• IT Development and Advanced Platforms
• IT Systems and Infrastructure Management

• Intelligent Transportation Systems

• Process Automation and Workflow Management
• Project Management
• *If you are driven by innovation and strategic growth, apply to join our team.*