Senior Engineer - Quality Control

About This Role

Responsibilities

• Quality Assurance Leadership: Lead quality assurance efforts across all systems and processes within the tax authority, ensuring high standards for both tax-related and broader organizational activities.
• Test Planning and Execution: Develop and execute comprehensive testing plans to validate the functionality, performance, and security of systems across various departments.
• Compliance and Standards Enforcement: Ensure all systems and processes comply with regulatory standards, internal policies, and quality benchmarks, maintaining consistent adherence to these requirements.
• Process Improvement: Identify areas for improvement across the authority’s systems and processes, recommending changes that enhance quality, efficiency, and performance.
• Cross-Departmental Collaboration: Work with different departments to implement quality assurance protocols that align with their specific operational needs.
• Defect Tracking and Resolution: Lead the process of identifying, documenting, and resolving defects, ensuring timely fixes and consistent improvements.
• Quality Metrics and Reporting: Establish and track key quality metrics, reporting progress and issues to senior management and relevant stakeholders.
• Documentation: Maintain detailed records of testing processes, defects, resolutions, and quality assurance practices for future reference.
• Training and Support: Provide guidance and training to staff across the organization on quality assurance best practices and standards.
• Risk and Impact Analysis: Assess the risk and impact of any system defects or process gaps, recommending preventive measures to mitigate future occurrences.
• Additional Responsibilities: Take on other tasks as required to support the overall quality and performance of the tax authority’s systems and operations.

Qualifications

• Bachelor's degree in business administration, computer Science, business analytics, or a related field.
• 5+ years of experience in Quality Control with a focus on implementations

About Malomatia ABOUT US malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.

Our mission Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.

Our vision To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.

Driving change that makes a real impact Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.

About The Team Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.

Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.

Join us in shaping the future of technology in Qatar