Senior Digital Project Manager

Lead delivery of large-scale digital initiatives across UX, content, engineering, and platform implementation

Manage multiple concurrent projects and workstreams, balancing priorities and maintaining steady delivery across teams.

Serve as the primary client point of contact and strategic partner, supporting decision-making and guiding discussions around options, risks, and priorities

Translate business goals and requirements into structured plans, roadmaps, and decision frameworks

Partner with technical leads to interpret requirements, clarify constraints, and ensure technical work is planned and executed smoothly.

Manage CMS-focused builds—like Drupal and WordPress—including configuration planning, content migration workflows, and coordination with engineering

Oversee QA processes: test plans, acceptance criteria, issue triage, and release readiness

Facilitate internal and client meetings and workshops, like sprint planning, kickoffs and reviews, and stakeholder alignment sessions

Identify opportunities within projects to improve efficiency, streamline workflows, and support smoother delivery.

Support resource planning, including assembling and adjusting project teams based on capacity and required skills

Assist in contractor or specialist recruitment when specific expertise is needed

Maintain organized project documentation across Jira, Confluence, and Google Workspace

Contribute to pre-sales efforts by supporting proposals, scopes, schedules, and delivery models

Contribute to strengthening the PM practice by refining internal processes, coordination methods, and delivery standards across the agency.

People who bring clarity and structure to complex or shifting environments

People who can self-direct and make informed decisions without constant escalation

People who comfortably learn and navigate technical context alongside engineering teams

People who balance structure with pragmatism and avoid unnecessary overhead

People who recognize opportunities and help shape direction as work evolves

People who focus on outcomes and value—not just hours or activity

People who collaborate well with UX, engineering, and product strategy teams

People who communicate calmly, clearly, and consistently with clients and internal teams

People who take ownership of delivery and maintain steady momentum across teams

7+ years managing digital projects in an agency or similarly-paced environment (this is a senior role; junior and mid-level candidates will not be considered)

Strong technical understanding of web platforms, CMS architectures, APIs, integrations, and development workflows

Hands-on experience managing Drupal or WordPress builds, migrations, or enhancements

Ability to anticipate risks, understand tradeoffs, and contribute to strategic decisions

Experience guiding multidisciplinary teams (UX, engineering, strategy, QA, content)

Clear communication skills—able to simplify complexity and move discussions forward

Ability to coordinate resources, understand staffing needs, and assemble effective project teams

A value-driven approach to delivery—focused on outcomes, efficiency, and thoughtful execution

Interest in strengthening PM operations internally through improved processes and cross-team alignment

Willingness to support pre-sales and proposal efforts where PM insight is valuable

Experience with public-sector or large enterprise modernization projects

Familiarity with accessibility standards and requirements (e.g., WCAG concepts)

Exposure to discovery methods, IA, content strategy, and structured research processes

Understanding of engineering principles or development concepts (not as an engineer, but as a partner to engineering teams)

Experience supporting or integrating with SaaS platforms or multi-system ecosystems

Agile/Scrum, or other certifications

We focus on delivering well-structured, user-friendly digital services for public-sector organizations. Our teams work with a high level of autonomy and transparency, with an emphasis on clear communication, realistic planning, and consistent follow-through. We value practicality over bureaucracy and look for people who can help strengthen our delivery practice while keeping projects moving with purpose.