Senior DevOps Engineer

Overview

Senior Devops Engineer

• you will be a key player on the Infrastructure and Platform Services team servicing the Identity Security Cloud platform.
• You will be responsible for DevOps work in our UAE region.
• You will proactively work with Engineering, Product, Services, and other functional departments to implement and operate our global customer-facing SaaS infrastructure.
• The ideal candidate will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world.
• You will be a member of the UAE DevOps team that performs data store operations and DevOps work for our product running in the UAE region.
• You will work closely with Software Engineers and DevOps Engineers alike.
• You will partner with leaders at all levels across the organization on making our product work while meeting data sovereignty requirements.
• About the team:
• The UAE DevOps team will work together to implement, maintain, and support our SailPoint products in the UAE region in AWS.
• The team will provide hands on implementation and support in AWS in the UAE region for our SaaS products.
• Roadmap for success:
• Within first 30 days:
• Onboard into your new role, get familiar with our product offering and technology, proactively meet peers and stakeholders, set up your test and development environment.
• Begin working on projects and improvements we have planned
• By 90 days:
• Collaborate on projects with team members and other teams
• Be fully integrated with the team, join the on-call rotation to support our product
• Become an expert on how the SailPoint ISC product operates
• By 6 months:
• Own and implement projects to successfully operate on data stores in an environment with restricted access
• Become a subject matter expert on the data stores used for our products
• Independently handle any on-call incidents
• Collaborate with other teams to securely bring new features and services into production in the UAE region
• Proactively meet standards for information security and compliance (suach as ISO, SOC, SSAE 16, etc.)

Background & Experience

• Experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider
• Experience with cloud infrastructure environments, preferably AWS
• Experience with Kubernetes and tools like ArgoCD
• Experience deploying and maintaining databases and distributed data stores: MySQL, PostgreSQL, Redis, Elasticsearch, Cassandra, S3, DynamoDB, Kafka
• Experience with Machine Learning and data tools such as Apache Airflow and Flink
• Release automation (Jenkins, etc), system administration, system configuration, and system debugging experience
• Experience using scripting languages (Python, Bash, PowerShell, etc.) and infrastructure-as-code tools (Terraform)
• Strong understanding of system and networking concepts and troubleshooting techniques
• Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports.
• Ability to operate in an agile, entrepreneurial start-up environment.