Professional Services Manager - fluent Arabic and English

?

Love what you do.

And love where you do it.

mart people, fun culture, innovative work, beautiful offices — oh, and

everyone’s

really nice

.

what people say about SailPoint.

Professional Services Managers are self-directed, highly motivated, and experienced leaders that thrive when overseeing and building a services organization.

You have

significant experience

building and

maintaining

professional relationships, and you are comfortable communicating with people at all organizational levels.

You have exceptional leadership, communication, organizational, and problem-solving abilities

that you use

to balance customer, team and individual need

while

contribut

ing

to a positive work environment.

You are an exceptional multitasker, able to meet and manage moving deadlines, gauge risks, and creatively resolve unexpected issues.

By

leveraging

your extensive experience and motivation for success, you enjoy

identifying

growth areas, evaluating best practices, and presenting solutions to everyday problems.

part of SailPoint’s

team

,

you will

support

each

customer

’

s journey by

managing

the

strategic

efforts

required to deliver SailPoint’s

solutions

.

You will

combine your

management experience

with our world-class product and process training

to gain a deep understanding of our SaaS and/or Software delivery

practices

.

Within the

first month,

you

will begin

to understand your responsibilities

by working with tenured management to

shadow projects and sales efforts to begin taking

accountability

for

the client experience on projects you are assigned

to while

developing a relationship with your peers

.

At the end of

the

three

months

, you will

be responsible for

engagement scoping, client communication, internal team management, escalation support, and overall service delivery

for your

portfolio.

the end of your

first

year

,

you

will combine the skills

you

have acquired to

oversee your team who managers the

full scope of customer engagements

, and you will

demonstrate that you are

a

trusted advisors to

customers,

peers,

and leaders to

your

team

members, responsible for ensuring their professional growth and helping them set

and achieve their

goals.

at a Software

,

This position requires up to 15% travel

Bachelor’s degree or equivalent work

.

*We are an equal opportunity employer and value diversity at our company.

We do not discriminate

on the basis of

race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.*

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability.

Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.

NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.