Senior Data Analyst
Role Overview
Senior Data Analyst role focused on analytics delivery, BI development, data quality, and stakeholder decision support.
The posting describes a hybrid arrangement and requires work aligned to Eastern Standard Time.
Key Skills for This Role
Full Job Posting
Role overview
Senior Data Analyst role focused on analytics delivery, BI development, data quality, and stakeholder decision support.
The posting describes a hybrid arrangement and requires work aligned to Eastern Standard Time.
Analytics and insight delivery
- Own complex analytical initiatives from business-question framing and scoping through execution, presentation, and stakeholder follow-through.
- Deliver ad hoc analysis and actionable recommendations to customers, executives, and internal stakeholders.
- Advise cross-functional teams, challenge assumptions when data indicates otherwise, and translate findings into decision-relevant narratives.
- Design and support statistically valid A/B tests, including hypotheses, sample sizing, metric selection, and results analysis.
Google Analytics and BI
- Own GA4 reporting, custom dimensions and metrics, tracking-plan validation, and integration between Google Analytics and the data warehouse.
- Build and maintain Looker Explores and dashboards for business stakeholders.
- Develop documented and tested LookML, including dimensions, measures, derived tables, and Explore configurations.
- Maintain canonical metric definitions and production dashboards as warehouse structures change; expand self-service analytics across business units.
Data quality and platform collaboration
- Own accuracy and freshness of in-scope data products, investigate quality issues, and work with Analytics and Data Engineers on upstream fixes.
- Write performant SQL, including complex window functions and CTEs, and collaborate on query optimization, compute costs, and derived-table design.
- Collaborate on semantic-layer architecture and validate that data models reflect business logic.
- Partner on customer segmentation, lifetime value, and churn definitions, and surface machine-learning outputs in dashboards and narratives.
About Tillster
Tillster provides digital ordering and customer engagement solutions for restaurants across mobile, tablet, online, kiosk, and call-center channels.
Requirements
- Strong SQL skills, including complex window functions and common table expressions.
- Experience designing, building, and maintaining Looker dashboards and Explores.
- Experience developing documented, tested LookML and semantic-layer models.
- Ability to design and analyze statistically valid A/B tests, including hypotheses, sample sizes, and success and guardrail metrics.
- Experience with Google Analytics reporting, custom dimensions and metrics, tracking validation, and warehouse integration.
- Ability to translate complex analysis into clear, actionable recommendations for stakeholders.
- Experience identifying data-quality issues and collaborating with data engineering teams to resolve them.
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