Senior Data Analyst

Job Description

Job Requirements

• 5+ years experience as a Data Analyst, BI Analyst, or equivalent IC role, ideally in fintech, payments, or another regulated, data-intensive industry.
• Bachelor’s degree in a quantitative discipline (Computer Science, Statistics, Mathematics, Economics, Engineering) or equivalent demonstrable experience.
• Demonstrated track record of working independently with non-technical business stakeholders to translate ambiguous questions into structured analyses and decisions.
• Hands-on experience operating across multiple, heterogeneous data systems (relational databases, SaaS platforms, file-based exports) without requiring engineering hand-holding for data extraction.
• Comfortable working in an environment subject to PCI DSS and other regulatory controls, with appropriate handling of sensitive financial and personal data.
• Strong proficiency in integrating AI tools into daily workflows to drive efficiency, quality, and innovation

Required Skills & Competencies

• Strong SQL — complex joins, CTEs, window functions, performance-conscious query design — applied to PostgreSQL or comparable relational databases.
• Strong Tableau — dashboard design, calculated fields, parameters, performance tuning, publishing and permissioning on a shared server.
• Working knowledge of Python (pandas, requests, or equivalent) for data extraction, transformation, and integration tasks where SQL alone is insufficient.
• Fluent, deliberate use of AI tooling (Claude or comparable) to accelerate analytical work — including prompt design for SQL generation, validation of AI output, and creation of Claude-generated artefacts for stakeholder communication.
• Strong analytical and critical thinking combined with excellent written and verbal communication in English — able to challenge stakeholder framing, identify the question behind the question, and present findings clearly to both technical and non- technical audiences.

Nice-to-have/Preferred

• Domain familiarity with payments, payment gateways, processor settlements, FX, or card schemes — understanding of concepts such as authorisation, capture, chargebacks, interchange, and effective rate calculations.
• Exposure to Salesforce reporting (SOQL, Reports & Dashboards) — relevant given Salesforce’s role as a primary CRM and operational data source at finera.

Job Responsibilities

• Partner directly with stakeholders across finera (commercial, operations, finance, product, risk, compliance) to scope analytical questions, define success criteria, and deliver answers in the form best suited to the audience — Tableau dashboards, Claude-generated artefacts, ad-hoc reports, or written briefs.
• Independently retrieve, join, and validate data from across finera’s information systems — PostgreSQL databases, Salesforce, Zendesk, Jira/Confluence, Slack, Gmail, processor settlement files, and any other relevant source — without relying on engineering support for routine extraction.
• Build, maintain, and continuously improve the BI team’s Tableau dashboards and reporting suite, including operational reports, executive dashboards, and recurring management decks.
• Use AI tooling (Claude and comparable assistants) deliberately as a force multiplier — drafting and validating SQL, accelerating exploratory analysis, generating stakeholder-ready artefacts — while retaining full ownership of correctness, business interpretation, and data quality.
• Document data sources, business definitions, and analytical methodology so that work is reproducible, auditable, and transferable across the BI team.

Job Benefits

• Competitive salary package aligned with experience and market standards.
• Medical Insurance starting from day 1.
• Access to training resources and development opportunities that support your professional growth.
• Well-stocked office with snacks, drinks, and refreshments available daily.
• A multinational organisation that promotes a strong, collaborative culture
• Regular team-building events and company activities that strengthen collaboration across teams.
• Employee Recognition Program celebrating our "Employee of the Month" with special perks.