Senior Customer Service Specialist Projects
Key Skills for This Role
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Key Responsibilities
- Work in a small team to deliver over $100m a year (or as per targets) of product sales to Vertiv clients
- Manage own sales through to completion of projects as well as support the Project Management Team with their projects
- Co-ordinate deliveries, installation and commissioning of units
- Monthly reporting of RDSL and PDSL for tracking performance
- Evaluate outstanding supplier purchase orders, cost management of outbound logistics and warehousing for assigned projects
- Monthly forecasts of revenue and invoicing
- WHS, Environment & Quality:
- Comply with all Work, Health & Safety, Environment and Quality obligations
- Actively promote safety in the workplace
- Employees reporting to Incumbent: Nil
- Main contacts within Company
- Managed Services
- Sales
- Services
- Finance
- Main contacts outside the Company
- Customers
- Suppliers locally and internationally
- Diploma or degree in Supply Chain
- Oracle or similar system
- Customer Service
- Administration
- Organisational skills
- MS Office
- Excellent communication skills – written & verbal
- Prioritisation capability
- Team player
- Time management
Education/Qualification:
- Diploma or degree in Supply Chain
- Specialist Knowledge:
- Oracle or similar system
- Practical Experience:
- Customer Service
- Administration
- Organisational skills
- MS Office
- Personal Characteristics:
- Excellent communication skills – written & verbal
- Prioritisation capability
- Team player
- Time management
About Vertiv
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