Senior Crypto Wallet & Custody Operations Manager

Overview

Company:** McCoin Virtual Assets LLC

Job Summary

Wallet & Custody Operations

• Oversee daily operations of exchange wallets, including deposits, withdrawals, and asset flows
• Monitor on-chain activity to ensure timely transaction processing and resolve delays or failures
• Maintain high availability and operational uptime of wallet infrastructure
• Coordinate and execute:
• Network upgrades
• Token migrations / events
• Testing and rollout activities

Risk, Security & Compliance

• Monitor internal alerts and respond to incidents in coordination with internal and external stakeholders
• Implement safeguards to mitigate operational and financial risks
• Continuously review and enhance controls, policies, and risk frameworks
• Support engagement with regulators, auditors, and compliance stakeholders

Process Optimization & Product Enhancement

• Identify opportunities to automate and optimize internal processes
• Improve operational efficiency and user experience across wallet interactions
• Analyze competitor platforms and industry trends to drive product and process improvements

Cross-Functional Collaboration

• Partner with Customer Support to resolve wallet-related user issues
• Work closely with Product, Engineering, Compliance, and Operations teams
• Contribute to platform-wide improvements and operational excellence

Required Qualifications

• 5+ years of experience in:
• ➢Crypto wallet operations
• ➢Blockchain infrastructure
• ➢Custody or exchange environments
• **Strong familiarity with:**
• ➢Blockchain ecosystems (EVM, Polkadot, Cosmos, etc.)
• ➢On-chain analytics tools and transaction monitoring
• ➢DeFi protocols and emerging blockchain projects
• Deep understanding of wallet infrastructure:
• ➢Nodes and RPC architecture
• ➢Signing services
• ➢Custody models (HSM, MPC, hardware wallets, embedded custody, KMS)
• Experience with incident management and risk analysis in high-stakes environments
• Excellent problem-solving and communication skills
• Ability to operate in a fast-paced, 24/7 environment with strong ownership and accountability
• TradFi custody or financial services experience is a strong plus
• Compensations and Benefits:
• Working Hours: Mondays to Fridays from 9AM to 5PM

• Medical Insurance: Comprehensive Insurance

• Annual Leave: after completion of 1 year in service
• Salary: To be discussed

Job Type: Full-time