Senior Client Partner
Role Overview
EPAM is seeking a Senior Client Partner to manage key client relationships in the UAE.
The role is accountable for portfolio growth, profitability, client satisfaction, and smooth project delivery.
Key Skills for This Role
Full Job Posting
Role overview
EPAM is seeking a Senior Client Partner to manage key client relationships in the UAE.
The role is accountable for portfolio growth, profitability, client satisfaction, and smooth project delivery.
Responsibilities
- Coordinate customer proposals and statements of work.
- Own account plans and long-term strategy, understanding client businesses and markets.
- Manage portfolio P&L and participate in new business development.
- Partner with clients and delivery management to deliver projects successfully and manage expectations.
- Ensure delivery follows company processes and methodologies; address customer issues and responsibilities.
- Identify engagement risks and escalate major issues early.
- Participate in project management, estimation, and resource scheduling.
- Oversee engagement financial and regulatory activities.
- Implement projects and develop plans covering project variables; set criteria for deliverability, performance, maintenance, design, and costs.
Requirements
- Demonstrated consultative selling ability and track record of exceeding targets.
- Able to advise C-suite stakeholders on digital, business, and technology transformation trends and opportunities.
- Senior account management experience, including working with offshore application development teams.
- Outsourcing account or delivery management experience.
- Strong understanding of software development, business consultancy, and design.
- Excellent communication, presentation, organizational, and planning skills.
- Fluent English; Arabic is a bonus.
- Bachelor’s degree required; MBA or equivalent business experience preferred.
Benefits
- End-of-service gratuity, private healthcare, life insurance, and an employee assistance program.
- Wellness program, annual air travel allowance for expatriates, and global travel medical and accident insurance.
- Performance feedback and salary reviews, referral bonuses, and learning and development opportunities.
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