Senior Client Account Manager

Pattern is a global ecommerce accelerator helping ambitious brands grow across performance media, marketplaces, and D2C channels. We partner with the world’s most recognisable brands - combining data, tech, and strategy to drive measurable growth.

What You Bring

• 4 + years’ account management experience in a digital or full-service agency.
• Expertise across SEM, Social Advertising and SEO.
• Must be confident creating reports from Google Analytics, Google Ads, and Meta.
• Confident presenter and communicator with strong commercial acumen.
• Analytical mindset - you love connecting data to meaningful client outcomes.
• Proven ability to lead multi-channel teams and manage complex projects.
• Why You’ll Love Working at Pattern
• 5 weeks annual leave every year.
• Hybrid flexibility - WFH Mondays & Fridays.
• Summer Fridays - finish at 1pm for long weekends during Summer (Dec-Feb).
• Work-from-anywhere policy for travel and flexibility.
• 12 weeks paid parental leave for the primary caregiver or 4 weeks of paid spousal / partner support leave.
• Regular team events - lunches, celebrations, and Pattern Values Week.
• Stock options available upon joining.
• Ready to lead, grow, and make an impact?
• Join Pattern - where ambitious brands (and people) accelerate.

What is the hiring process?

Qualifications

• 4 + years’ account management experience in a digital or full-service agency.
• Expertise across SEM, Social Advertising and SEO.
• Must be confident creating reports from Google Analytics, Google Ads, and Meta.
• Confident presenter and communicator with strong commercial acumen.
• Analytical mindset - you love connecting data to meaningful client outcomes.
• Proven ability to lead multi-channel teams and manage complex projects.
• Why You’ll Love Working at Pattern
• 5 weeks annual leave every year.
• Hybrid flexibility - WFH Mondays & Fridays.
• Summer Fridays - finish at 1pm for long weekends during Summer (Dec-Feb).
• Work-from-anywhere policy for travel and flexibility.
• 12 weeks paid parental leave for the primary caregiver or 4 weeks of paid spousal / partner support leave.
• Regular team events - lunches, celebrations, and Pattern Values Week.
• Stock options available upon joining.
• Ready to lead, grow, and make an impact?
• Join Pattern - where ambitious brands (and people) accelerate.
• What is the hiring process?
• Virtual interview with Hiring Manager
• Virtual/in-person task presentation and interview with Hiring Manager & Peer
• Virtual/in-person interview with other team members
• Professional reference checks
• Executive review
• Offer

Responsibilities

• Act as the primary contact for 7-8 high-profile clients, building trusted relationships through regular face-to-face meetings, digital check-ins, and proactive communication.
• Support channel teams with strategic direction, making sure every initiative aligns with each client’s overarching business goals.
• Act as the project manager - scheduling work, managing timelines, and ensuring seamless delivery across teams.
• Oversee campaign delivery across channels, ensuring scope, timelines, budgets, and KPIs are met.
• Identify and present new growth opportunities that deliver measurable impact for clients.