Senior Cargo Operations Agent - Riyadh

General Information

Kingdom Of Saudi Arabia-Riyadh

About the Role

Senior Cargo Operations Agent

Accountabilities

• Support the immediate supervisor in developing operational plan and to provide quality customer service and surpass revenue targets
• Liaising with Local Ground Handling Agents and with Head office Cargo Department to ensure/ enhance a high quality service provided by QR both import and export.
• To oversee the GHA routines in order to pursue smooth running of operational activities.
• Support import Customers for clearance of their cargo.
• Liaising with HQ DOH and/or origin stations for necessary support.
• Flight planning with maximum utilization of the Flight Capacity, Control and Operation Export & Import. Maintain a close coordination between QR Space control and customers by ensuring their shipments are transferred, delivered on time, correct priority given to shipments and for maximum utilization of space on aircraft.
• Coordination with customers/ Cargo Claims representatives at Head Office, handling of discrepancies at stations and in all Administrative Issues related to stations.
• To disseminate all Cargo related information for updating customers regarding customs, governmental and health authorities rules and to HO to comply with regulations and to avoid penalties, destruction, etc.
• Ensure that notifications are sent officially on Cargo Arrival Information, to Freight forwarders/ agents/ direct customers to ensure the Cargo does not stay under airlines custody for long period, avoid damages and for space availability at the warehouse.
• Be part of an extraordinary story
• Your skills.
• Your imagination.
• Your ambition.
• Here, there are no boundaries to your potential and the impact you can make.
• You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
• You have the chance to be a part of our future, and build the life you want while being part of an international community.
• Our best is here and still to come.
• To us, impossible is only a challenge.
• Join us as we dare to achieve what’s never been done before.
• Together, everything is possible

Qualification

• To Be Successful In This Role You Will Need
• Relevant Vocational, Tertiary or Trade qualification with minimum 3 years of relevant experience
• Understanding of Cargo Operations/ Acceptance/ Office (admin)/ Warehouse/ Ramp/ Cargo Procedures export and import.
• Knowledge in Cargo Sales will be an added advantage.
• Command of English language.

About Qatar Airways Group