Senior Business Systems Analyst

About the Role

Location and Reporting

• The role is based in Columbia, Maryland, with a hybrid work arrangement.
• The position reports to the Information Technology Director.

Core Responsibilities

• Lead process analysis and optimization across Finance, Manufacturing, Supply Chain, Procurement, and Inventory Management.
• Facilitate requirements workshops and produce functional requirements, user stories, and process documentation.
• Own intake and prioritization for ERP and enterprise application enhancements.
• Partner with solution architects and development teams to support solution design and delivery.
• Improve ERP utilization, MRP processes, reporting, automation, and operational efficiency.
• Support ERP modernization assessments, vendor evaluations, and future-state process design.
• Coordinate UAT, stakeholder communication, and change management activities.

Qualifications

• Seven or more years of Business Systems Analyst, ERP Analyst, or related experience.
• Strong knowledge of manufacturing operations, MRP, inventory management, supply chain, and financial processes.
• Experience with ERP implementations, migrations, or optimization initiatives.
• Ability to facilitate workshops, define requirements, and map complex business processes.
• Excellent communication, analytical, and stakeholder management skills.
• Experience with Infor XA, Epicor, QAD, JD Edwards, SAP, or Microsoft Dynamics is a plus.

Competencies and Compliance

• Critical thinking, problem-solving, decision-making, leadership, adaptability, and conflict resolution are expected.
• Follow the Code of Conduct, compliance policies, product compliance requirements, laws, regulations, and market demands.
• Raise concerns related to the Compliance Management System through approved reporting channels.

Compensation

• The pay range is 115,000 USD to 130,000 USD per year.
• The role is eligible for a discretionary bonus.

Benefits and Development

• Benefits include medical, dental, vision, 401(k), legal, disability, theft insurance, and wellness support.
• The role offers career advancement, skills development, mentorship, and exposure to senior leaders and experts.