Senior Business Intelligence Analyst

Company overview

Role overview

Responsibilities

• Extract, clean, and analyze large data volumes to identify trends, patterns, and insights.
• Analyze operational KPIs, including workforce performance, revenue assurance, productivity, cost, and quality drivers.
• Develop insights and recommendations with stakeholders for leadership discussions.
• Provide monthly management insights and financial rate and volume variance analysis.
• Interpret regulatory changes and launch implementation projects across impacted submetering areas.
• Plan and approve operational policies, procedures, and quality management systems for revenue assurance.
• Monitor daily metrics, identify anomalies, and recommend operational improvements.
• Implement and maintain lead-to-cash controls across revenue streams.
• Drive revenue-leakage initiatives and assess the activities and resources needed to maximize revenue.
• Track BI and analytics developments and assess tools that could improve BI capabilities.

Qualifications

• Degree in Statistics, Computer Science, Mathematics, Economics, or another quantitative field.
• High proficiency in data modelling and analysis using Excel, Power BI, Python, and SQL.
• Strong data mining, discovery, statistical analysis, and correlation analysis capabilities.
• Experience with statistical revenue and costing information and identifying cost-reduction opportunities.
• Collaboration, attention to detail, time management, and project planning skills.
• Strong communication, presentation, interpersonal, customer interaction, and conflict resolution skills.

Preferred experience

• Additional training in Data Analytics or IT is preferred.
• Utilities, telecommunications, or other large consumer-base business experience in North America is preferred.
• 5+ years in Data Analytics, Operations, or relevant work at a fast-growing utility company is preferred.
• Experience in high-volume customer billing environments, such as utilities or telecommunications, is listed as a qualification.

Compensation and benefits

• The posting mentions a discretionary bonus and additional health and retirement benefits but does not provide a salary amount or pay cadence.
• Benefits include health and dental coverage, a Health Spending Account, retirement savings programs, paid personal and sick days, and learning support.

Additional information

• The posting is for an existing vacancy.
• Metergy uses AI for interview note-taking and states that it does not use AI to screen, assess, or select candidates.