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Senior Business Analyst

HomeEquity Bank
Toronto, CAN
Full-time
Mid-Senior
Hybrid
Discovered 2 days ago
Business analysisRequirements elicitationFunctional specificationsUser acceptance testingBusiness process improvementProject management techniques

Full Job Posting

Position summary

Works with business and technology teams to understand business problems, identify improvement opportunities, and recommend technology solutions supporting operational and strategic goals.

Helps business partners prioritize requests and provides status updates throughout delivery.

Assesses the impact of changes on upstream and downstream applications, systems, and processes.

Major responsibilities

  • Evaluate, analyze, and prioritize change requests; participate in reviews and discovery sessions with business users.
  • Recommend process enhancements and drive process change through technology solutions; elicit requirements using whiteboard sessions, process flows, and statements of work.
  • Support system enhancements throughout the development lifecycle and coordinate with Business Systems Analysts on requests and documented requirements.
  • Coordinate IT delivery releases and provide status updates.
  • Document test scenarios, conduct UAT walkthroughs and labs, review enhancements with users, and obtain delivery sign-off.
  • Document system changes, train users on new functionality, lead project retrospectives, and analyze lessons learned.
  • Participate in peer reviews and liaise with external vendors supporting internal systems.

Skills and experience

  • Post-secondary education or a technology-related diploma, with 5–8 years of business analysis experience.
  • Experience eliciting requirements, creating, analyzing, and validating detailed functional specifications, and conducting UAT.
  • Experience working with internal clients at all levels and across departments.
  • Familiarity with project management techniques.
  • Understanding of financial and banking concepts, including mortgages, interest rates, property appraisals, credit assessment, and mortgage products.
  • Salesforce experience is an asset.

Work arrangement

  • Hybrid work environment with three days per week in the office.

Additional hiring condition

  • Successful candidate is required to complete a background check.

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