Senior Business Analyst

About Insurance Systems

Role overview

Policy functional and product responsibilities

• Lead analysis and mapping of the policy lifecycle from quote and bind through issuance, endorsements, renewals, cancellations, and reinstatements.
• Define product configuration, including coverages, limits, deductibles, rating rules, underwriting rules, and referrals.
• Specify policy forms, documents, output generation, and integration points with billing, claims, reinsurance, and third-party services.
• Work with QA and development to ensure policy configuration and downstream module integration are correct.
• Identify policy workflow gaps and recommend system and process improvements.

Business analysis and stakeholder responsibilities

• Lead requirements workshops and own BRDs, FRDs, user stories, and acceptance criteria across policy product lines.
• Validate solutions against client, product, and regulatory requirements and align them to business processes and compliance needs.
• Guide testing strategy, review test cases, and validate rating results and policy documents.
• Lead client demos, walkthroughs, and UAT sign-off.
• Advise client stakeholders, manage scope and expectations, communicate business impact, and resolve uncertainties.
• Mentor junior and intermediate analysts and contribute to BA standards, templates, onboarding, and best-practice documentation.

Qualifications

• 5+ years of business analysis experience in insurance or financial technology.
• Deep P&C policy lifecycle knowledge, including product configuration, rating, underwriting rules, forms, and endorsements.
• Hands-on implementation or configuration experience with core policy administration systems.
• Billing and claims integration knowledge is an asset.
• Experience leading enterprise implementation requirements and creating BRDs, FRDs, user stories, and acceptance criteria.
• Strong knowledge of SDLC, Agile/Scrum, and testing best practices.
• Strong communication, facilitation, and stakeholder-management skills, plus experience mentoring analysts.
• An insurance designation such as CIP or CPCU is an asset.

Benefits and workplace culture

• The employer offers professional development funding of $1,250 per year, performance-based bonuses, and an employee referral program.
• Other offerings include summer-flex Fridays, early closure before long weekends, and a wellness program.
• The company describes a collaborative and inclusive culture with virtual and in-person socials.
• The employer states it is committed to an inclusive, accessible recruitment process and reasonable accommodations.