Senior Business Analyst
Role Overview
The Digital, Data and Technology directorate designs, builds, and runs services, platforms, and technology for businesses and government colleagues.
The role contributes to user-centred products and services across multidisciplinary teams.
The advertised role is permanent, with flexible working and full-time or part-time working patterns stated.
Key Skills for This Role
Full Job Posting
About the role
The Digital, Data and Technology directorate designs, builds, and runs services, platforms, and technology for businesses and government colleagues.
The role contributes to user-centred products and services across multidisciplinary teams.
The advertised role is permanent, with flexible working and full-time or part-time working patterns stated.
Role responsibilities
- Analyse complex business and user problems, develop options, and recommend effective solutions using evidence.
- Define and document required capabilities, support organisational change, and shape operating models.
- Lead business analysis and process re-engineering for organisational transformation and target operating model delivery.
- Collaborate with Service Owners, Product Managers, and Delivery Managers to inform priorities and strategic delivery.
- Investigate issues, communicate findings, and implement improvements.
- Promote the Business Analysis community of practice, share knowledge, and champion best practice.
- Line manage, coach, and develop junior Business Analysts.
- Support the Head of Profession in developing the Business Analyst community and establishing standards.
Candidate profile
- Able to analyse complex business problems and user needs using evidence.
- Able to engage stakeholders across functions and collaborate across services and multidisciplinary teams.
- Demonstrates critical thinking, adaptability, and proactive problem-solving.
- Can prioritise work across team and portfolio levels.
- Able to line manage and mentor junior colleagues.
Salary
- Salary is £60,732–£71,296, including allowances; London and national rates differ.
- Salary depends on location and technical skills assessed at interview.
Locations and working pattern
- Locations listed are Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London, and Manchester.
- Flexible working is available; full-time and part-time patterns are stated.
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