Senior Business Analyst, Clinical Informatics

Role overview

Key responsibilities

• Analyze operational, care-model, finance, and procedure issues; recommend solutions and prepare accurate business cases, briefing notes, SBARs, and reports.
• Elicit business requirements through stakeholder engagement, interviews, document reviews, use cases, and workflow analysis.
• Assess project risks and develop mitigation, requirements, process redesign, and implementation strategies.
• Support change initiatives, financial planning, strategy, process redesign, role clarification, and restructuring.
• Develop procedures and protocols, inform policy, and recommend tools or applications to improve processes and user experience.
• Support project scope and plans, oversee implementation, evaluate outcomes, facilitate process changes, and participate in special projects.
• Manage and maintain databases, SharePoint sites, and information resources.
• Direct analyst and temporary staff, assign and prioritize work, provide feedback and training, coordinate resources, and contribute to recruitment.
• Identify operational and cost efficiencies, resolve complex issues, facilitate consensus, lead committees, attend meetings, and communicate updates.
• Develop project budgets, monitor spending, analyze variances, implement corrective action, and recommend resource allocation.

Qualifications

• Education, training, and experience equivalent to a bachelor’s degree in Business, Health Administration, Health Informatics, or a related discipline.
• Five to seven years of recent related experience, including project or program management and business case research and development.
• Experience in a large, multi-site healthcare environment is preferred.
• Knowledge of business analysis, project management methodology, process improvement, financial forecasting, analysis, and budgeting.
• Strong problem-solving, critical-thinking, analysis, communication, customer service, and deadline-management abilities.
• Ability to prepare professional business cases, briefing notes, reports, and presentations; communicate complex ideas simply; and facilitate, persuade, and manage issues.
• Ability to direct staff, coordinate resources, provide guidance, and evaluate performance in a unionized environment.
• Strong skills and experience with Excel, Word, PowerPoint, Microsoft Project, SharePoint, and Visio.

Position context

• The role collaborates with clinical informatics, finance, IMITS, clinicians, project staff, vendors, and leaders across partner organizations.
• The role handles sensitive management and vendor information.