Senior Business Analyst

Role overview

Responsibilities

• Facilitate JAD sessions, interviews, workshops, surveys, storyboards, and site visits to translate business needs into technical specifications.
• Analyze workflows and pain points; design improved processes and automation for legacy systems.
• Author functional requirements, SRS documents, user stories, and acceptance criteria.
• Design wireframes, context diagrams, process flows, and UML diagrams using UX best practices.
• Manage requirements baselines, change control, defect tracking, UAT coordination, and traceability matrices.

Required qualifications

• At least 8 years eliciting system requirements through interviews and producing structured artifacts.
• At least 8 years across SDLCs and in business process re-engineering and software process-flow improvement.
• At least 8 years authoring user stories, use cases, and functional specifications.
• At least 8 years designing UI/UX mockups, wireframes, and workflow diagrams.
• At least 8 years demonstrating written communication, workshop facilitation, and organizational skills.
• At least 4 years using Jira for issue tracking, story management, and sprint planning.

Preferred qualifications

• At least 4 years with the Texas Education Agency, other education agencies, or EdTech.
• At least 3 years working with Modern Requirements management software.
• At least 2 years supporting complaint or case management intake, investigation, and resolution workflows.
• At least 2 years exposed to educator certification, grant programs, or public funding systems.