Senior Analyst, Performance Reporting

Role overview

What you will do

• Conduct advanced data analysis, modeling, data mining, and data visualization.
• Develop business performance reports and presentations on contractual performance, team performance, and KPIs.
• Create and facilitate training to mature reporting practices and dashboards across supported departments.
• Prepare executive briefings on performance results, trends, risks, and opportunities.
• Support an inclusive and respectful work and service environment and participate in the Customer Service Ambassador Program.

Qualifications

• Relevant post-secondary diploma or degree and performance-reporting experience, or equivalent education, training, and experience.
• Experience developing measurable performance metrics, targets, benchmarks, and outcomes aligned with organizational plans.
• Extensive financial and operational data analysis, modeling, reporting, and presentation experience for enterprise decisions.
• Knowledge of project management methods and experience managing projects of varied sizes.
• BI and data analytics platform experience; Power BI is essential.
• Hands-on experience designing and implementing multi-department e-learning programs.
• Expert Microsoft Excel, PowerPoint, and Word knowledge; strong quantitative and problem-solving skills.
• Knowledge of segmentation, clustering, and advanced analytics; SAP experience is an asset.

Skills and tools

• Relevant tools include SQL, Tableau, Power BI, and MicroStrategy; Power BI experience is essential.
• SAP experience is an asset.

Work arrangement

• The TTC offers a flexible hybrid work approach combining remote work and purpose-driven in-person collaboration.

Schedule

• Regular employment, 35 weekly hours, day shift, with Saturday and Sunday off.

Compensation

• Posted salary range is $115,570.00–$144,526.20; the posting does not state a pay period.